Your local Matthews, NC Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. In the Matthews Festival Shopping Center.
Many customers praised the attentive and friendly service from various servers, particularly highlighting Brooke, Jennifer, and Stephanie for their exceptional hospitality.
Food Quality
Overall, the food received positive feedback, with specific mentions of dishes like the Bang Bang shrimp and seasonal specials being particularly well-received.
Mixed Experiences
Some reviews noted inconsistencies in service and food presentation, particularly during busy times, indicating room for improvement in kitchen and management coordination.
Curbside Service
Curbside pickup was frequently mentioned as prompt and professional, with staff being courteous and efficient.
LB
Leena Blan
Jan 2, 2026
5.0
I had ordered for a curb side pick up and the staff was prompt and professional ! Came right out and offered a drink on the house ( lemonade ) !! Very courteous and professional
NT
Nelson Tetreault
Jan 1, 2026
3.0
New Year’s Eve dinner debacle! The kitchen dropped the ball here completely in so many ways;
*** drinks came immediately the complementary bread not so quick. The sparse amount of olive oil they gave us with the overwhelming amount of additional basil would have worked out great. Have they only thought about adding a little more to the empty plate I think that really falls on our waiter but again disappointing as my girl loves bread and was really only there for the bread lol
So here we go.
1. Ordered the Aji tuna appetizer, and it was presented without chopsticks. I asked for chopsticks they said they would be right back. I never saw them begin nor that I see the chopsticks.
Details !
2. Main meal ~ Presentation on the grouper crabcake dinner was disgusting. The crabcake was placed upside down and sideways on the plate. The jasmine rice was smashed by a piece of grouper that was also placed on the plate upside down covered in Bernaise sauce, which was not even warm and then they steamed asparagus well, there were several of them that were overcooked and the remainder were just outright cold.
3. I was a server for many years in my earlier careers and I can tell you that All was lost upon this place. The service personnel started out great but faded immediately with follow up checking on and what not it’s my wife ordered their infamous grilled pork chop, and as they drop the plates on the table, nobody weighed around for her to cut in to see that it was cooked correctly, which of course it was not. It was obviously cut in a wedge and the thinner side of the pork chop was way overcooked and even showed signs of burnt exterior texture.
We are certainly not complainers and we’re not gonna say a word about this. However, the manager stopped by and I politely explained what my experience was there as we only visit there once a year. The resolution wants to take $57 off the bill which was appreciated however I wish they had just gotten it right as I was there celebrating or trying to celebrate a very significant milestone. Instead, all we did was focus on trying to explain how things could have been done better.
Indiana North Carolina is a caveat emptor state which means Buyer Beware !!
TS
Tarra Sledge
Dec 31, 2025
5.0
Brooke is ABSOLUTELY AMAZING!! Bonefish is our (mine and my best friend’s) go to spot when we have no plans and just want to see each other and laugh. Brooke joined right in with us! Her spirit is so beautiful and her personality is so bubbly! We always come back but going forward we will look for AND ask for Brooke!!
HD
H D
Dec 30, 2025
5.0
Brooke was our amazing waitress and we could not ask for better service! Her personality was so inviting and we enjoyed our meal so much. She reviewed all the specials for my husband & I. We will surely ask for her the next time we visit.
LB
Linda Backes
Dec 30, 2025
5.0
Winter is the perfect time to enjoy special drinks and delicious meal and appetizer specials at Bonefish Restaurant. The winter cosmo is truly exceptional, as well as a new item on the menu— roasted shaved Brussels sprouts— as a salad or appetizer. Corn and crab soup is yummy beyond compare.
Bang Bang shrimp is always a treat!
Yes, Bonefish Grill accepts reservations, and you can book a table through their online reservation system.
What are the regular operating hours of Bonefish Grill?
Bonefish Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Is brunch served at Bonefish Grill?
Yes, Bonefish Grill serves brunch on Saturdays and Sundays from 11:00 AM to 3:00 PM.
When is happy hour at Bonefish Grill?
Happy hour at Bonefish Grill runs daily from 3:00 PM to 6:30 PM.
What types of payment methods does Bonefish Grill accept?
Bonefish Grill accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Bonefish Grill offer pickup and delivery services?
Yes, Bonefish Grill offers both in-store pickup and delivery services.
What is the dress code at Bonefish Grill?
The dress code at Bonefish Grill is casual.
Which nearby hair salons can I visit near Bonefish Grill?
Near Bonefish Grill, you can visit Shades Hair Studio, Simply Samantha Hair Salon, AnnJae Styles and Company, Root and Blossom Salon, Sola Salon Studios, Colored by Megan, The Mane Foundry, The Beauty Room, CB Beauty Studio & Hair Extensions, Karen Elise Studio, Sugarcoat Nail Bar Matthews, and Sweet Honey Beauty Studio.
Are there any nearby restaurants where I can explore different cuisines around Bonefish Grill?
Yes, nearby you can find MOD Pizza offering American-style pizza, Poke Honolulu for Hawaiian cuisine, and Tamarind Fine Cuisine Of India serving Indian dishes, perfect for a diverse dining experience before or after your visit to Bonefish Grill.
What nearby services can complement my visit to Bonefish Grill?
In the vicinity of Bonefish Grill, you have access to financial services at Lendmark Financial Services, pet care at Bark 5th Ave, beauty and spa treatments at Renu Herbal Spa & Nails and Blu Innovation, and even mobile phone repairs at SmartPhone City.