Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.1
759 reviews
5 stars
233
4 stars
133
3 stars
89
2 stars
68
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, order inaccuracies, and unprofessional staff behavior.
Food Quality
Mixed reviews on food quality, with complaints about undercooked or burnt items, while some enjoyed the chicken and biscuits.
AI Ordering System
The AI ordering system received negative feedback for being confusing and impersonal, with many customers preferring human interaction.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unkempt food service areas.
Staff Friendliness
While some customers praised friendly staff, others reported rude behavior and lack of customer care.
- BPBill PattersonNov 12, 20255.0Yummy, good southern chicken. I enjoyed and I do recommend
- TFTerry FordOct 30, 20251.0Service is slow
- RGRobin GurlOct 27, 20251.0They have this weird AI that takes you order so no more talking to people. The people at the front can’t even help if the AI messes up. Their food is burnt. Definitely not stopping here again
- RGRico GregoryOct 23, 20251.0Bought a chicken biscuit and it was way undercooked. It felt like I was biting into rubber. The fries were way too salty
- AAAbena AtiemoOct 8, 20255.0Super clean, quick service and the food tastes fresh. Tyler was a fantastic server and super accommodating to our requests! There was a wait on our food, and he was very communicative and made sure our order came out as fast as possible.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles in Matthews, NC?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles in Matthews family-friendly and accessible?
Yes, Bojangles welcomes families and has wheelchair accessible entrances and parking, as well as a children's menu.
Can I order Bojangles food online or through a mobile app?
Yes, you can order food through the Bojangles app available on iOS and Android or via their website's online ordering page.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for meals including family-style options.
Which nearby hotels can I stay at when visiting Bojangles in Matthews?
The Microtel Inn & Suites by Wyndham Matthews/Charlotte is a nearby hotel accommodation convenient for visitors to Bojangles.
What fast food restaurants are located near Bojangles in Matthews?
Nearby fast food options include Wendy's and another Bojangles location, providing alternative or additional dining choices.
What automotive services are available near Bojangles?
Close to Bojangles, you can find Firestone Complete Auto Care, Manny Auto Sales, and Auto Finance Center for various automotive needs.