Wendy's

3.4
1213 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6807 East Marshville Boulevard, Marshville, NC
28103, United States

Hours

Reviews

3.4
1,213 reviews
5 stars
407
4 stars
260
3 stars
177
2 stars
119
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting a lack of basic customer service etiquette.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with mobile orders, indicating a consistent problem with order fulfillment.

Food Freshness

While some customers praised the freshness of the food, many others complained about receiving cold or stale items.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Speed of Service

Customers experienced long wait times in the drive-thru and for mobile orders, with some reporting waits of over 30 minutes.
  • TL
    Thomas Locy
    Nov 17, 2025
    1.0
    Wife just got home with food. They made a rude comment about her checking the bags and embarrassed her so she left. Got home and found out one of the burgers we paid for was missing.
  • HN
    Heather Nicole
    Nov 5, 2025
    1.0
    Roach running through the dining area during the day. As hungry as we were we dined elsewhere. I read a review they had roaches crawling the wall months ago so they don't seem to be exterminating. Disappointing.
  • AB
    Agianna Blount
    Oct 30, 2025
    3.0
    Food wasn’t fresh had to ask for fresh fries as always when I ask the older lady was touching my other food with her hand didn’t know if they where clean or not the manager he had a attitude because I told him I didn’t want the food because she had touched it that same employee that touch my food reached in the trash can right after and that alerted me what If she did that before it’s always something
  • HV
    Hope Veronica
    Oct 27, 2025
    1.0
    Dawgggg i just asked for some sauce at the window after getting my food and they talking about “okay but you gotta go back around” they got about 10 cars behind me. Im not waiting in no line again for no dipping sauce acting like they couldn’t just give it to me right then and there.
  • NK
    Nestea Kush
    Oct 19, 2025
    5.0
    I just got a biggie bag. It’s 10 o’clock at night. Everyone was really friendly and nice !! the lady with the red hair or burgundy hair the lady with the blonde hair And the guy with the locs. And to make things even better, my food is all fresh thank y’all so much:)

Frequently Asked Questions About Wendy's

Is Marshville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.