Subway

Reviews

• JK

  Joshua Kilby

  Mar 31, 2026
  1.0
  Made an online order for a pickup, an hour before I wanted to get it. Showed up 15 mins early and told the employee I had a mobile order. She gave a smartass smirk and said she didn’t have any mobile orders. I the showed the mobile receipt and she had to call her boss. He then proceeded to tell me that the order doesn’t come in until 15 mins before the pickup time and that next time I needed to be aware of that. So instead of telling his employees that or teaching them that, he says I need to be aware of it! Mind you nowhere on the app does it say that when you order. Worst customer service I’ve had in a while.
• BW

  Brian Williamson

  Jul 17, 2025
  1.0
  Being an OTR truck driver I often find myself in area's I'm unfamiliar with, I pulled into a Pilot Truck stop seeing they had a subway I got online and ordered myself a sandwich while I finished my daily log then went in to get it I was told that I ordered it at the wrong location and that they're was another subway a mile away, I called that location to cancel the order and was treated very rudely and hung up on !!! I did not get my order or my money returned!!!! This was the worst experience I've ever had at any restaurant in the US I will NEVER go to a subway again in my life!!! Worst experience ever in 50 years
• JO

  Jacq Omns

  Apr 22, 2021
  1.0
  It says closes at 9:30 pm but this place was close probably an hour before because it wasn't even 9 o clock yet, do the workers not want to work?

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