McDonald's

3.2
1527 reviews
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Business Details

600 New West Henderson St, Marion, NC
28752, United States
(828) 652-4900
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 New West Henderson St, Marion, NC
28752, United States

Hours

Reviews

3.2
1,527 reviews
5 stars
420
4 stars
299
3 stars
300
2 stars
157
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Consistency

Several reviews highlighted issues with food quality, including cold items, incorrect orders, and complaints about portion sizes.

Management Issues

Feedback indicated poor management practices, with reports of unprofessional behavior and lack of accountability among staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and noted that certain visits were enjoyable.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, impacting overall customer experience.
  • NC
    Nancy Chesser
    Nov 15, 2025
    5.0
    The restrooms here were very clean well-stocked and organized. We got milkshakes to go. They were very good. The service here was great.
  • PA
    pakdjebw andjdjjwnw
    Nov 14, 2025
    1.0
    while waiting for my order on Nov 14th Store employees were yelling about wanting to go home and complaining about customers and multiple employees had in airpods
  • GL
    Gabriela Landaverdy
    Oct 31, 2025
    2.0
    If you’re paying cash bring exact change or they will attempt to short you unless you say something!
  • JB
    Janice Banks
    Oct 30, 2025
    2.0
    Placed an delivery order, I ordered a medium drink and received a small, when I called the restaurant the person who answered was rude and argumentive.
  • CB
    Christian Burchfield
    Oct 26, 2025
    3.0
    They are pretty good. My biggest complaint is that they don't fill up the cup when you get a hot drink. This cappuccino for example. I took a picture as soon as I pulled into a spot and I saw her making it. There was over an inch from the top to the drink. Then I took another Pic after the foam settled so you can actually see what you are getting. I paid for a large and it'sobviousthat the foam will settle but not almost 2 inches. And they do it with other hot drinks too that don't have foam. I'll add the pics if it will let me. Also it was good but it was luke warm not hot. I'd about be better off going to Starbucks to get a full cup if they are going to charge almost $4 for barely over half a cup.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's have drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru that is open 24/7 every day.