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Dunkin'

3.6
(443 reviews)

Business Details

2017 Sugar Hill Rd, Marion, NC
28752, United States
(828) 348-9349
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marion, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2017 Sugar Hill Rd, Marion, NC
28752, United States

Hours

Reviews

3.6
443 reviews
5 stars
205
4 stars
64
3 stars
45
2 stars
31
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing ingredients.

Cleanliness

Some customers praised the cleanliness of the location, while others reported issues with food quality and hygiene.

Staff Attitude

While some employees received positive feedback for their friendliness, others were criticized for poor customer service and unprofessional behavior.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting inconsistencies in taste and freshness.
  • MM
    Mckay Montz
    3 days ago
    1.0
    this location just needs to close, no matter time of day, they don’t wanna serve u.
  • NN
    nivk
    5 days ago
    1.0
    i ordered online an iced matcha and a blended matcha, got given two iced coffee with matcha powder sitting at the bottom of the cup.. they had the correct order stickers on the drinks so i know i didn’t order wrong. i was very disappointed, i order matcha because i dont like coffee lmao
  • JB
    Jordan Bates
    Feb 14, 2026
    1.0
    Came on valentines day , knew it would be busy but this was unacceptable. Waited 30 minutes in drive threw then decided to go inside and proceeded to wait another 25 minutes for 2 coffees and 2 doughnuts . By the way the doughnuts were stale . Four employees working , they did okay but never had a proper method to get food and drinks out in a timely manner . They would fix it then set it to the side . Then someone would pick it up and set it on the pick up counter five minutes later. Evedintly they have no manager , but if that is the case they shouldn't be open . Cause people shouldn't be waiting 50 minutes for 2 coffees and 2 doughnuts. Thanks thats my Ted talk
  • JM
    Joe McWatters
    Feb 4, 2026
    1.0
    I went to marion dunkin today to pick up a mobile order before going to an appointment. They proceeded to hand me someone else's order without verifying who was picking it up. I immediately went back inside to figure out what was going on and they took my mobile order and gave it to someone else. The employees at this location aren't even verifying who they are giving orders out to. Since this whole shenanigans happened I didn't get the breakfast that I paid for and it made me run late for what I had to do. They need to do a top to bottom restaffing of this location or just do the town a favor and shut this place down so people don't keep dealing with this problems. I will not be returning to this location
  • AA
    AnnMarie
    Feb 3, 2026
    3.0
    Slow drive thru waiting to order at speaker for 10 minutes with no other cars in line.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Marion, NC?

Dunkin' in Marion, NC is open from 5:30 AM to 8:00 PM Monday through Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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