McDonald's

2.8
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
515 S Virginia Dare Rd, Manteo, NC
27954, United States

Hours

Reviews

2.8
1,475 reviews
5 stars
317
4 stars
241
3 stars
236
2 stars
152
1 star
529

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with waits often exceeding 20 minutes.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and food handling practices.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and unhelpful attitudes.

Food Quality

Several customers noted issues with food quality, including cold or improperly cooked items, and incorrect orders.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SB
    Sheri Byrd
    1 day ago
    1.0
    I went in the drive through, was never given my happy meal. My large French fries were not hot and had a hair in them. I’m disgusted and disappointed.
  • NB
    Nicholas B
    6 days ago
    2.0
    Food was excellent. Customer service was questionable. Stood at the counter for a few minutes. There was a CSR that did not seem to have much work to do. Was standing around mostly talking. After a couple of minutes, she came over to me and asked if I could use the kiosk. I politely declined as I have horrible luck with the MCD kiosk system and I can never get my customizations right when using one. It's much easier and faster to just order at the register. Plus, every time I've used one at any MCD, something usually breaks or goes wrong with it. She said that her manager will not allow them to take any orders (even though I had visited this location twice in the past couple days and ordered at the counter without any issue). After telling the manager that I did not want to use the kiosks, the manager came up front and took my order on the kiosk and walked away to let me pay. After paying, it broke and was unable to print my receipt. The manager still ended up having to use the front register to look up my order to print my receipt. The food was excellent and came out pretty quickly. There's no excuse to force customers to use a kiosk. The kiosks suck and I do not care to use them. It is far quicker and easier to have someone that is trained to take orders to take my order versus me trying to play with a kiosk for twenty minutes to place an order.
  • BT
    Barbara Thompson
    Nov 11, 2025
    5.0
    Nice McDonald’s that has easy accessibility and clean restrooms. The staff was friendly and attentive. Our food was good and they have plenty of parking.
  • JJ
    Jessica James
    Nov 9, 2025
    1.0
    They made us pull up, literally messed up a McChicken, and there was hair in our fries that was NOT ours.🤢
  • PK
    Pamela Kaiser
    Nov 1, 2025
    1.0
    I went around 3 pm today 11/1/25. And a person said use the kiosk I do not on the clock. I said I am not on the clock either, so me and my family left. This is why you do not have respect customers. I worked for McDonald's 8 yrs. Started @ cleaner and ended as one of the Store Managers. Never would have allowed this behavior. Good luck in the future I see such a difference in the employee, no pride and now low revenue. All the people I know would rather eat anywhere else than McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 515 S Virginia Dare Rd, Manteo, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open every day from 5:00 AM to midnight (12:00 AM).