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McDonald's

3.8
(2063 reviews)

Business Details

2680 Roberts Ave, Lumberton, NC
28358, United States
(910) 674-4512
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2680 Roberts Ave, Lumberton, NC
28358, United States

Hours

Reviews

3.8
2,063 reviews
5 stars
847
4 stars
496
3 stars
359
2 stars
121
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, rude, and unresponsive service, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being stale or not fresh.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms and with food presentation.

Staff Attitude

Feedback indicated that staff were often unhelpful or unfriendly, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
  • BM
    Bill McClain
    Feb 23, 2026
    1.0
    Night or day it's hands down the worst service, filthy rest rooms. Your better off eating inside of construction site Porta John
  • KK
    kwizz
    Feb 3, 2026
    1.0
    I ordered at the drive through and told the lady I wanted a ten piece nugget by itself with extra ranch sauce and quarter pounder meal with a Dr Pepper. I get to the window to pay and she tells me my total is eight dollars and some change, so instantly I know something is wrong and tell her what my order was. She tells me that I didn’t say that I said I wanted a ten piece meal with a dr pepper. So then again I tell her my order three more separate times, a ten piece by itself with extra sauce and quarter pounder meal with a Dr Pepper. It took her quite a while to understand what we wanted and finally when we get our food we got two Dr Pepper’s, our nuggets and quarter pounder with the fries were right, but got two spicy buffalo and one ranch for the nuggets.
  • AM
    Alexis Marshall
    Jan 22, 2026
    1.0
    Slow, rude and food was cold
  • LS
    Lisa Scott
    Jan 13, 2026
    5.0
    Fast ,service ,in dining pleasant atmosphere ,nice
  • GV
    Gloria Vaida
    Jan 7, 2026
    5.0
    The lady at the window to take the money was awesome. She made it a wonderful experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lumberton location?

McDonald's Lumberton is open 24 hours a day, seven days a week.

During what hours is the drive-thru service available?

The drive-thru at McDonald's Lumberton is open 24/7, all day every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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