McDonald's

3.8
1093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 Fayetteville Rd, Lumberton, NC
28358, United States

Hours

Reviews

3.8
1,093 reviews
5 stars
504
4 stars
245
3 stars
153
2 stars
53
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly staff, others reported rude service and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others found the food mediocre or poorly prepared.

Cleanliness

The restaurant was noted for being clean, but there were complaints about unsanitary conditions and maintenance issues.

Speed of Service

Many customers experienced slow service, with long wait times reported in both drive-thru and curbside orders.

Play Area

The play area was appreciated by families, but complaints arose about its closure and maintenance.
  • KC
    Kathryn Coffin
    Nov 13, 2025
    5.0
    My daughter and I did a mobile order from her app and that was the best double quarter pounder with cheese that I’ve ever had at any McDonald’s. It was perfectly seasoned, hot, made the way I requested, with melted cheese. Usually these start getting cold after about 1-2 bites and it remained hot the entire time I was eating it. My daughter said that the fries were perfectly seasoned as well. Customer service was good as well. We were only in Lumberton for my grandson’s doctors appointment. BY FAR THE BEST MCDONALD’S I’VE EVER EATEN AT! Keep up the good work!!
  • JQ
    jeraldine quizhpe
    Nov 4, 2025
    3.0
    Se demoran mucho en atender tu pedido y no siempre te dan lo que pides en las salsas las papas suelen estar frías
  • KW
    Keith Whitt
    Oct 22, 2025
    5.0
    Nuggets
  • KN
    Karissa Norris
    Aug 31, 2025
    5.0
    Blonde woman (assuming manager) taking orders at the window is beyond sweet. Best customer service I've ever gotten from a McDonald's. 8:30am and she's all smiles. Give this woman a raise lol
  • HD
    hotchiefDSO DSO
    Aug 18, 2025
    1.0
    Yuck

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on Fayetteville Rd, Lumberton?

McDonald's on Fayetteville Rd in Lumberton is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.