McDonald's

3.8
1100 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 Fayetteville Rd, Lumberton, NC
28358, United States

Hours

Reviews

3.8
1,100 reviews
5 stars
508
4 stars
245
3 stars
155
2 stars
54
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes.

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh meals, while others received cold or incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and unprofessional behavior.

Cleanliness

The restaurant was noted for being clean, but there were complaints about unsanitary conditions and management allowing inappropriate behavior.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly in the drive-thru.
  • RR
    Rustin Rockstroh
    3 days ago
    2.0
    Understaffed. Overheard manager telling stressed out employees to work faster as I waited for someone to ask to fix my order. New building, but clearly designed to minimize employees. Upped to 2 stars for very well designed Play Place; dirty though.
  • RH
    Roger Hamilton
    Dec 24, 2025
    3.0
    Food was not very hot
  • BW
    Brittany Walters
    Dec 3, 2025
    1.0
    Done a mobile curb order. I waited for 45 minutes on my order. Ordered a grinch meal and I didn’t even receive the socks. That was the main reason in buying it. I didn’t even look in the meal box until I got home. Waste of my money and time. It was a good thing I was off today and not on my lunch break.
  • KC
    Kathryn Coffin
    Nov 13, 2025
    5.0
    My daughter and I did a mobile order from her app and that was the best double quarter pounder with cheese that I’ve ever had at any McDonald’s. It was perfectly seasoned, hot, made the way I requested, with melted cheese. Usually these start getting cold after about 1-2 bites and it remained hot the entire time I was eating it. My daughter said that the fries were perfectly seasoned as well. Customer service was good as well. We were only in Lumberton for my grandson’s doctors appointment. BY FAR THE BEST MCDONALD’S I’VE EVER EATEN AT! Keep up the good work!!
  • JQ
    jeraldine quizhpe
    Nov 4, 2025
    3.0
    Se demoran mucho en atender tu pedido y no siempre te dan lo que pides en las salsas las papas suelen estar frías

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on Fayetteville Rd, Lumberton?

McDonald's on Fayetteville Rd in Lumberton is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.