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McDonald's

3.9
(1109 reviews)

Business Details

5000 Fayetteville Rd, Lumberton, NC
28358, United States
(910) 674-4221
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 Fayetteville Rd, Lumberton, NC
28358, United States

Hours

Reviews

3.9
1,109 reviews
5 stars
514
4 stars
246
3 stars
156
2 stars
55
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews mentioned incorrect orders being received, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Customer Service

While some employees received praise for their friendliness, others were noted for rudeness and poor service.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned issues with the bathrooms and overall sanitation.
  • CN
    Chilango NC
    Feb 20, 2026
    2.0
    Employes are always working behind the wall, if there's a problem with your order, it will take forever for someone to come to the counter and ask you if you need help...especially at nightime...
  • BI
    Brenda Ingram
    Feb 18, 2026
    3.0
    The customer service representative was RUDE, They need smiling faces on the Window, with ONLY GREAT CS EXPERIENCE. THATS WHAT DRAWS CUSTOMERS, when they opened ROBERTS Ave location, I was trained in several areas. A burger order supposed to be out the window in record time , not 5 minutes.
  • TE
    Tyson Elliott
    Feb 15, 2026
    1.0
    Too busy joking around playing to put plastic ware in my bag so I can eat my food
  • RR
    Rustin Rockstroh
    Jan 9, 2026
    2.0
    Understaffed. Overheard manager telling stressed out employees to work faster as I waited for someone to ask to fix my order. New building, but clearly designed to minimize employees. Upped to 2 stars for very well designed Play Place; dirty though.
  • RH
    Roger Hamilton
    Dec 24, 2025
    3.0
    Food was not very hot

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on Fayetteville Rd, Lumberton?

McDonald's on Fayetteville Rd in Lumberton is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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