McDonald's

3.9
1105 reviews

Business Details

5000 Fayetteville Rd, Lumberton, NC
28358, United States
(910) 674-4221
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 Fayetteville Rd, Lumberton, NC
28358, United States

Hours

Reviews

3.9
1,105 reviews
5 stars
513
4 stars
245
3 stars
155
2 stars
54
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews mentioned incorrect orders being received, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Customer Service

While some employees received praise for their friendliness, others were noted for rudeness and poor service.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned issues with the bathrooms and overall sanitation.
  • RR
    Rustin Rockstroh
    Jan 9, 2026
    2.0
    Understaffed. Overheard manager telling stressed out employees to work faster as I waited for someone to ask to fix my order. New building, but clearly designed to minimize employees. Upped to 2 stars for very well designed Play Place; dirty though.
  • RH
    Roger Hamilton
    Dec 24, 2025
    3.0
    Food was not very hot
  • BW
    Brittany Walters
    Dec 3, 2025
    1.0
    Done a mobile curb order. I waited for 45 minutes on my order. Ordered a grinch meal and I didn’t even receive the socks. That was the main reason in buying it. I didn’t even look in the meal box until I got home. Waste of my money and time. It was a good thing I was off today and not on my lunch break.
  • KC
    Kathryn Coffin
    Nov 13, 2025
    5.0
    My daughter and I did a mobile order from her app and that was the best double quarter pounder with cheese that I’ve ever had at any McDonald’s. It was perfectly seasoned, hot, made the way I requested, with melted cheese. Usually these start getting cold after about 1-2 bites and it remained hot the entire time I was eating it. My daughter said that the fries were perfectly seasoned as well. Customer service was good as well. We were only in Lumberton for my grandson’s doctors appointment. BY FAR THE BEST MCDONALD’S I’VE EVER EATEN AT! Keep up the good work!!
  • JQ
    jeraldine quizhpe
    Nov 4, 2025
    3.0
    Se demoran mucho en atender tu pedido y no siempre te dan lo que pides en las salsas las papas suelen estar frías

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on Fayetteville Rd, Lumberton?

McDonald's on Fayetteville Rd in Lumberton is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

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