McDonald's

3.3
1283 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1878 W Main Street, Locust, NC
28097, United States

Hours

Reviews

3.3
1,283 reviews
5 stars
429
4 stars
252
3 stars
216
2 stars
96
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about poor management and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall inattention to detail in fulfilling requests.

Food Quality

Several customers experienced food safety concerns, including moldy items and food poisoning, alongside complaints about cold or poorly prepared food.

Wait Times

Customers consistently noted long wait times in both the drive-thru and dining areas, with some reporting waits of over 30 minutes.

Cleanliness

The facility was often described as unsanitary, with reports of dirty tables and inadequate maintenance.
  • TT
    Tanaya
    Oct 21, 2025
    1.0
    Manager MIKE OR MICHAEL WAS VERY RUDE because the color of my skin. Encountered discrimination today at mcdonald’s. Threatened to ban me from restaurant because I told him i would record him. He put someone on the phone and told me it was his boss. Refused to give me the number to corporate.
  • ZD
    Zoey Doyle
    Oct 10, 2025
    5.0
    This location always has fresh meals, great people and wonderful attitudes! I've had a young man chase me when forgetting 2 cheeseburgers, and that goes to show they care about their customers and respect for the business and company! Love this location and employees!! Thank you for always meeting higher expectations!!! Thank you Thank you!!!!
  • RG
    Robert “Bob” Goorey
    Oct 3, 2025
    5.0
    Ordered a Big Mac combo meal through the drive-thru. Had just the right amount of what you expect from a Big Mac. Food was hot and the drink was cold. They're come down in price so it only cost $8.00. It's an easy in and out.
  • SG
    Skip Goins
    Aug 25, 2025
    3.0
    A little disappointed in their Sundays. At $3 or so each, served in a dixie cup , couldn't have been more than 3oz of it. Shrinkflation and inflation even hits at McDonald's ice cream. Biggest surprise was the machine was working. Could they at least not fill the tiny cup up to the top?
  • SF
    Senen Francisco
    Aug 15, 2025
    5.0
    Food is always so good 👌

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 1878 W Main Street in Locust, NC?

The McDonald's in Locust is open daily from 5:00 AM to midnight (12:00 AM).

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, it has a drive-thru that operates daily from 5:00 AM to midnight (12:00 AM).