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McDonald's

3.3
(1310 reviews)

Business Details

1878 W Main Street, Locust, NC
28097, United States
(704) 888-1625
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1878 W Main Street, Locust, NC
28097, United States

Hours

Reviews

3.3
1,310 reviews
5 stars
437
4 stars
256
3 stars
217
2 stars
98
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, often exceeding 15-30 minutes, which is unacceptable for a fast food establishment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism, particularly from management.

Food Quality

Several customers experienced issues with food quality, including cold items, stale fries, and concerns about food safety.

Cleanliness

The cleanliness of the facility received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
  • ZF
    Zackery Flowe
    Feb 21, 2026
    1.0
    I don’t normally leave reviews, but sitting & waiting for 20+ minutes after already paying for food seems to be too common of an occurrence for this location. It’s FAST food. I understand that sometimes we have to give people a bit of grace & use some patience, but this happens EVERY time. The staff we’ve encountered is usually very kind & polite, but there’s absolutely no reason for fast food to take that long. It’s any time of day, any day of the week, any amount of customers.
  • JZ
    Joshua Zuk
    Feb 16, 2026
    1.0
    didnt even get my order right, just glanced at the receipt
  • LG
    Leigh Griffin
    Feb 7, 2026
    5.0
    One of the cleanest McDonald's around. Great customer service!
  • TM
    Tabatha Mclaughlin
    Feb 6, 2026
    3.0
    The inky reason for the 3 stars is my app NEVER works at this location. I can.never redeem my rewards or take advantage of online deals Other than that everyone is very nice and never had issues with food.
  • JA
    Joshua Auman
    Jan 30, 2026
    1.0
    This review is coming from many many times of the same occurrence. Having to wait 10+ minutes to get your food, Food is cold by the time it arrives, and more often than not fries are stale and cold. Great salting on the fries however. Staff is nice and respectful but should maybe put a little more pep in their step.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 1878 W Main Street in Locust, NC?

The McDonald's in Locust is open daily from 5:00 AM to midnight (12:00 AM).

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, it has a drive-thru that operates daily from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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