Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,299 reviews
5 stars
434
4 stars
256
3 stars
216
2 stars
97
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Several reviews highlighted concerns about food safety, including moldy items and food poisoning, alongside complaints about cold or poorly prepared food.
Management Concerns
Customers expressed dissatisfaction with management's professionalism and responsiveness, citing a lack of oversight and poor customer service.
Inconsistent Experience
The quality of service and food varied significantly, with some customers praising the location while others described it as chaotic and poorly managed.
- ACA. Calyn2 days ago1.0This place seriously needs new management and staff. The employees are rude and clearly lack basic customer service skills. If you can’t communicate respectfully, customer service is not the job for you. There is always something wrong with our order, and they always ask us to pull forward, only to forget we’re even waiting there 😂. Very disappointing experience almost every time.
- BKBug Kippes3 days ago1.0Everytime I go through there drive thru they always have me pull around and park and wait for my food. I’m only one person who spends less than 13$ worth of food everytime. Yet somehow I’m always waiting 15-25 mins each time. I have been timing it since it’s become a more prominent issue lately.
- ASAndres Santiago4 days ago1.0I got the worst coffee I've ever tasted in different establishments; they didn't make it the way I ordered it, and it took them far too long to bring it to me.
- JLJason LivingstonDec 27, 20252.0You always have to be moved ahead in drive thru. I have complained about this to the manager before. It's rediculous that for a simple order of a cheeseburger and fries that you get moved to a parking spot and wait 15 minutes. The excuse..........we make the food fresh. So explain to me why sometimes you pull up you are handed a burger and fries but most times ypu get pushed into a parking spot. It is not like this at all McDonalds. It is like this at this location in locust. Oh and the inventory is almost always out or short for things like drink trays and bags. Fix it!!!!!!!!
- LPLisa PhillipsDec 19, 20251.0I ordered gravy biscuit and was not told until I got to the window to pay that it would be 6 minutes wait. I said ok. After waiting over 20 minutes I had to call the store to find out what happened to my order. I was then told it takes 15 minutes for gravy biscuits and they were busy but were making my order now. When they finally brought my order to me I was told that they were giving me a free apple pie. Big deal- my time is worth a lot more than that. Get your act together and stop lying to your customers.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's at 1878 W Main Street in Locust, NC?
The McDonald's in Locust is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it has a drive-thru that operates daily from 5:00 AM to midnight (12:00 AM).
Can I order McDonald's delivery from this location and what are the delivery times?
Delivery is available daily from 5:00 AM to 11:30 PM. You can order online via https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at the McDonald's in Locust?
Yes, curbside pickup service is available for your convenience.
How can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app.
What types of food and menu options does this McDonald's offer?
This McDonald's serves a variety of menu options made with quality ingredients, including burgers, sandwiches, breakfast items, coffee, ice cream and frozen desserts.
Are there other fast food restaurants near this McDonald's in Locust?
Yes, nearby fast food options include another McDonald's location, Arby's, Zaxby's, Jersey Mike's Subs, and Pizza and Beyond.
What coffee shops are located near the McDonald's at 1878 W Main Street?
Starbucks is a nearby coffee shop where you might stop for specialty coffee or smoothies before or after your McDonald's visit.
What mobile phone stores can I find close to this McDonald's?
Nearby mobile phone stores include T-Mobile locations, Victra — Verizon Authorized Retailer, Verizon store, and AT&T Store all within close proximity, useful for customers who need phone or accessory services during their visit.