Brand Certified
Dairy Queen (Treat)
4.0(325 reviews)
Certified by Dairy Queen (Treat) • Mar 01, 2026
Business Details
1204 W Main St, Locust, NC
28097-8734, United States
Certified by Dairy Queen (Treat) • Mar 01, 2026
(704) 781-0468
Certified by Dairy Queen (Treat) • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen (Treat) • Mar 01, 2026
About
Certified by Dairy Queen (Treat) • Mar 01, 2026
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen (Treat) • Mar 01, 2026
Hours
Certified by Dairy Queen (Treat) • Mar 01, 2026
Reviews
4.0
325 reviews
5 stars
189
4 stars
56
3 stars
25
2 stars
16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over being ignored or treated disrespectfully.
Product Quality
Numerous reviews highlighted issues with food quality, including incorrect orders, melted ice cream, and items being out of stock.
Cleanliness
Several customers mentioned unsanitary conditions, particularly in the shared bathroom, which negatively impacted their dining experience.
Staffing Issues
Frequent comments indicated a lack of staff leading to slow service and operational problems, with some customers noting that the location was often closed or unable to fulfill orders.
Mixed Experiences
While some customers praised the food and service, the overall experience varied greatly, with many expressing disappointment and a lack of consistency.
- KVKue VangFeb 18, 20261.0Went there earlier for a vanilla sun day cone told me the price then when I pulled up to the drive through window I waited and waited; finally a African American guy came to the window telling me there ice cream machine was broken. If the ice cream machine was broken why didn't they tell me when I was ordering.
- KAKaitlyn ArevaloJan 15, 20261.0This place sucks. If it wasn’t for my kids I would stop. I don’t understand why they are so cheap with their candy. I don’t get when I order a butterfinger blizzard that is just vanilla ice cream. The only time I get a NORMAL amount of candy is when I get pay for extra. This is multiple times. It shouldn’t take me going in each time for this to be fixed.
- AWA WrightDec 6, 20255.0Always polite, great service, very little wait time, orders always correct & loving their billiards.
- NPNeal PenderOct 22, 20251.0First the shared bathroom with the convenience store was disgusting. The urinal was stained in a way that it looked like someone used it wrong. After that I didn’t really feel like eating but I went there for a dipped cone. I went up to the counter and right behind me was the assistant manager of the convenience store the Dairy Queen woman ignored me even though I was first. The assistant manager of the convenience store said something to the Dairy Queen woman about the women’s bathroom having a problem. She immediately walked away from me, waving her hand at me like “don’t bother me” and sent to the women’s bathroom with the guy. So now I’m supposed to wait for her to go look at the dirty bathroom and then wait for her to come back and make me a dipped cone. I thought about saying something to the both of them but I just left. It was disgusting, disrespectful, and unprofessional. She ignored a customer to go flirt with the manager guy in the dirty bathroom. If this is how diary queen trains and hires people then they don’t understand customer service. I’ll never step foot in there again. This occurred around 4:30pm on Wednesday October 22nd. Terrible employee, horrendous customer service, disgusting bathroom conditions. I wish I could give it negative stars. Pathetic all around.
- GRGregory RutledgeSep 25, 20255.0Great place they have anything you want
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Locust, NC specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes in a classic frozen treat chain setting.
What are the operating hours of Dairy Queen (Treat) in Locust throughout the week?
Dairy Queen is open Monday through Thursday from 11:00 AM to 8:30 PM, and from Friday to Sunday from 11:00 AM to 9:30 PM.
Does Dairy Queen (Treat) in Locust offer drive-thru service?
Yes, this location provides a drive-thru service for convenient ordering.
Is Dairy Queen (Treat) in Locust family-friendly and suitable for kids?
Yes, the location is family-friendly and welcome to children, making it a good choice for kids.
Can customers order Dairy Queen (Treat) Locust products online or through a mobile app?
Yes, customers can place orders online for pickup and also download the Dairy Queen app for exclusive mobile deals and rewards.
What are some popular specialty treats offered at Dairy Queen (Treat) in Locust?
Popular specialties include Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes available via DQCakes.com.
What is the exact address and contact number for Dairy Queen (Treat) in Locust, NC?
The store is located at 1204 W Main St, Locust, NC 28097-8734, USA. You can reach them by phone at +1 704-781-0468.
Are there convenient fuel stations near Dairy Queen (Treat) in Locust?
Yes, customers can find several nearby gas stations including Shell and Keys, which can be useful for fueling up before or after visiting Dairy Queen.
What dining options are available near Dairy Queen (Treat) in Locust?
Nearby dining options include Quiznos, Domino's Pizza, and Jin Jin Chinese Restaurant, offering a variety of fast food and Asian cuisine for customers wanting a meal before or after their ice cream treat.
Are there any wellness or beauty services close to Dairy Queen (Treat) in Locust?
Yes, nearby you can find R A Nails, Sparkle Nail Bar, Selah Salon & Spa, Pure Vitality Med Spa, and Sunkiss Salon for nail, hair, and skincare services, which could be convenient to visit along with your ice cream outing.
Brand Certified Facts from Dairy Queen (Treat)
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Certified March 01, 2026Yext Knowledge Graph
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