Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with food being cold, overcooked, or poorly prepared, including hard biscuits and dry chicken.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, particularly at the drive-thru.
Automated Ordering
The new AI drive-thru system received mixed reviews, with many customers expressing frustration over its effectiveness and lack of personal interaction.
Cleanliness and Atmosphere
Some customers noted cleanliness issues and a negative atmosphere due to employee complaints being audible in the dining area.
Positive Experiences
Despite the negative feedback, there were also positive reviews praising friendly staff and good food at certain times.
LS
Lisa Sykes
5 days ago
1.0
Don't go here. They dont get your order right when you go through the drive thru. Then when you call to complain they tell you to bring the food back to prove you didn't get what you ordered.
JJ
Justin Jaquish
Feb 9, 2026
1.0
Absolutely pathetic chicken tenders almost every time I visit this location. Consistently inconsistent compared to other locations. Don't waste your money or time.
KE
Kathryn Emery
Feb 2, 2026
2.0
Found long black hair in my box with chicken y’all need to wear hair nets or somethings because that’s gross.
FA
Famous Amos
Jan 22, 2026
1.0
While waiting 8 minutes for my 2 steak biscuits, we got to listen to how upset the sandwich maker was with management while talking to a long haired blonde girl. And how he was going to put his foot down and how she should too. While cussing, after we got our food, we had to sit and wait And let it cool off Look how else it was so hot. We chose to dine in. Only to sit and try to enjoy our food with a bunch of discrunal employees standing around complaining about management. In either the cashier was tired of hearing they're complaining Or she just wasn't happy to be here. If it was such a bad experience, I had to make sure the review reflected my experience.
EM
Ernest Morton
Jan 22, 2026
1.0
A lot of employees standing around in the kitchen complaining, which we can hear profanity lace conversations at the far corner of the dining room. They're complaining about management and how they're going to react to management. Due to the impending winter storms. Services slow due to employees congregating. Terrible experience had to wait on our food to be cooked. Two steak biscuits. 9:28AM 1/22/26 cashier seems unhappy to be here.