Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with food being cold, overcooked, or poorly prepared, including hard biscuits and dry chicken.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Automated Ordering
The new AI drive-thru system received mixed reviews, with many customers expressing frustration over its effectiveness and preferring human interaction.
Inconsistency
Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
Positive Experiences
Despite the negative feedback, some customers praised specific locations for friendly service and fresh food.
CB
Cody Burris
Nov 5, 2025
1.0
I got the 12 supreme family box with fries and dirty rice and an extra order of Mac and cheese and 2 extra sauces. Half of the chicken was hard and cold the other half was good the dirty rice was cold old and hard as a brick inedible for humans to consume. No sauces at all after paying extra for sauce. Also had to wait 8-10 minutes at the drive thru window even though I was the only car in line. Horrible experience. Do not go to the Locust NC bojangles. It’s terrible every time this is the third time I’ve been this year and something was messed up with my order or the food was just bad.
Sincerely,
Ripped off Customer
BH
Ben Helms
Oct 31, 2025
1.0
Food and service was terrible. The AI drive through mis understood us and tried to provide my daughter with buffalo dipping sauce when we asked for honey mustard. I get to the window, explain to the gentleman at the counter and he just stares at us like he doesn’t know what is going on. He asks someone what to do and they tell him to open the box and switch the sauces out. He still looks confused. Then we receive our food and drinks. Never tells me the total. Never provides a receipt. No napkins. No straws. No silverware. Shits the window and walks away. We flag him down. Finally get some of the items. We then go to eat the food and the chicken fingers were not done and cold. Biscuit was so hard you couldn’t bite it. Honestly a huge waste of money. Do not got to bojangles in locust, nc
JS
Jatana Stewart
Oct 28, 2025
5.0
Best chicken and sides of all the fast food places. Bo Rounds and Chicken Sandwichs are my personal favorites, Hubby can gobble the dark meat chicken as fast as they can serve it.
TD
Tim Drye
Oct 18, 2025
1.0
Got my food and everything was cold and hardly any fries and the chicken was very small and went inside and no one seemed to care after you pay that much for chicken it just makes you mad I hope somebody in management reaches out to me
BF
Breanna Fidler
Sep 25, 2025
3.0
No one greets you when you come in, service is ehh food would be better if biscuit/sandwiches weren’t constantly to hard to bite into, waste of money a lot of the time.
What are Bojangles' dine-in hours at the Locust, NC location?
Bojangles in Locust, NC is open for dine-in every day from 5:00 AM to 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles has a drive-through available daily. Its hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or via an app?
Yes, you can place orders through the Bojangles app available on Apple and Android, or order online at https://www.bojangles.com/order/.
Does Bojangles serve breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner with menu items including boldly seasoned chicken, scratch-made biscuits, and Southern fixin's.
What payment methods does Bojangles accept?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for family meals and events.
Is Bojangles accessible for families and those with disabilities?
Yes, Bojangles welcomes families, has wheelchair accessible entrances and parking, and offers seating inside but no outdoor seating.
Which nearby restaurants could I visit before or after Bojangles?
Nearby restaurants include Emricci Pizzeria for Italian food, Dairy Queen for fast food and ice cream, Nikki Asian Bistro for Asian cuisine, Arby's for American fare, and Taco Bell for Mexican fast food.
What other services are near Bojangles that might be useful during a visit?
Close to Bojangles are useful services including Moose Pharmacy for health needs, H&R Block for financial services, and LibertyX Bitcoin ATM for digital currency transactions.
Are there nearby entertainment or wellness options around Bojangles?
Yes, nearby you can find Flow Yoga Locust studio for wellness, Dandy Walrus Electric Tattoo and Filthy Vegan Art for tattoo and piercing, and The Daily Grind Coffeehouse for coffee and relaxation.