Bojangles

3.9
714 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1718 West Main St., Locust, NC
28097, United States

Hours

Reviews

3.9
714 reviews
5 stars
359
4 stars
154
3 stars
74
2 stars
46
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or poorly prepared, including hard biscuits and dry chicken.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Automated Ordering

The new AI drive-thru system received mixed reviews, with many customers expressing frustration over its effectiveness and preferring human interaction.

Inconsistency

Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.

Positive Experiences

Despite the negative feedback, some customers praised specific locations for friendly service and fresh food.
  • CB
    Cody Burris
    Nov 5, 2025
    1.0
    I got the 12 supreme family box with fries and dirty rice and an extra order of Mac and cheese and 2 extra sauces. Half of the chicken was hard and cold the other half was good the dirty rice was cold old and hard as a brick inedible for humans to consume. No sauces at all after paying extra for sauce. Also had to wait 8-10 minutes at the drive thru window even though I was the only car in line. Horrible experience. Do not go to the Locust NC bojangles. It’s terrible every time this is the third time I’ve been this year and something was messed up with my order or the food was just bad. Sincerely, Ripped off Customer
  • BH
    Ben Helms
    Oct 31, 2025
    1.0
    Food and service was terrible. The AI drive through mis understood us and tried to provide my daughter with buffalo dipping sauce when we asked for honey mustard. I get to the window, explain to the gentleman at the counter and he just stares at us like he doesn’t know what is going on. He asks someone what to do and they tell him to open the box and switch the sauces out. He still looks confused. Then we receive our food and drinks. Never tells me the total. Never provides a receipt. No napkins. No straws. No silverware. Shits the window and walks away. We flag him down. Finally get some of the items. We then go to eat the food and the chicken fingers were not done and cold. Biscuit was so hard you couldn’t bite it. Honestly a huge waste of money. Do not got to bojangles in locust, nc
  • JS
    Jatana Stewart
    Oct 28, 2025
    5.0
    Best chicken and sides of all the fast food places. Bo Rounds and Chicken Sandwichs are my personal favorites, Hubby can gobble the dark meat chicken as fast as they can serve it.
  • TD
    Tim Drye
    Oct 18, 2025
    1.0
    Got my food and everything was cold and hardly any fries and the chicken was very small and went inside and no one seemed to care after you pay that much for chicken it just makes you mad I hope somebody in management reaches out to me
  • BF
    Breanna Fidler
    Sep 25, 2025
    3.0
    No one greets you when you come in, service is ehh food would be better if biscuit/sandwiches weren’t constantly to hard to bite into, waste of money a lot of the time.

Frequently Asked Questions About Bojangles

What are Bojangles' dine-in hours at the Locust, NC location?

Bojangles in Locust, NC is open for dine-in every day from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles has a drive-through available daily. Its hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.