McDonald's

3.1
2298 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2530 E Main Street, Lincolnton, NC
28092, United States

Hours

Reviews

3.2
2,268 reviews
5 stars
639
4 stars
432
3 stars
404
2 stars
220
1 star
573

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Consistency

Customers experienced issues with food quality, including undercooked items, missing orders, and stale fries.

Staff Behavior

Several reviews mentioned unprofessional behavior from employees, particularly during busy hours, leading to a negative dining experience.

Cleanliness

While some customers noted clean bathrooms, others reported dirty tables and overall unsanitary conditions.

Management Issues

Frequent complaints about management practices, including inadequate staffing and poor handling of customer complaints.
  • AB
    A B
    5 days ago
    5.0
    Curbside service was very convenient and my order was correct!
  • MP
    Mary Prince
    Nov 14, 2025
    4.0
    Fries cold and not salted at all and nuggets overcooked. Ordered a large Frappe and recieved a medium and was gave an attitude when asked to fix it as they were worried more about the drive thru than the 10 people standing waiting on their food. Workers are too busy on their phone and giving free food to their family and friends to worry about paying customers.
  • RR
    R
    Nov 4, 2025
    1.0
    Staff can't handle when it's busy. It's everyone involved, the front and back. The assumed manager has a RBF and doesn't have customer service etiquette. If Lincolnton banded together and didn't eat here and it shut down I'd love it
  • KR
    Kenneth Reeves
    Oct 30, 2025
    1.0
    This place is trash, especially the night shift. Breakfast crew isn’t bad most of the time but the night shift is actual garbage.
  • IN
    Isabel Neal
    Oct 22, 2025
    1.0
    Went through the Drive-thru on 10/22/2025 around 10am. The lady who took my order was very nice & professional. The problem I had was trying to hear her because all I heard was laughing and loud conversations. She asked me to pull up, she apologized for the loud noises right behind her still actively going on. Pull up to the next window, the lady was having loud conversation with other employees, waited till she was done, talking, opens up the window & rudely tells me my food is not ready pull forward as if I was interrupting her. I pull up once again waited like 5 minutes, this man opens up the window, rudely ask what did I order? I told him he looks in these 3 bags that he's holding looks in them, then hands me a bag. I take a moment to look inside, wrong order. I give him the bag back and he hands me another one. It was correct, so I left. I wanted some grape jelly packets, I didn't even have a chance to ask as I was being told to move up and closed the window with a quickness. Grown adult employees acting like there workplace is their playground. What a shame! No professionalism what so ever. I'll drive down the road to Boger City McDonald's maybe 5 min down the road. But this place, absolutely NOT! Give your employees a customer service class and make it mandatory.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lincolnton, NC?

McDonald's in Lincolnton, NC is open daily from 5:00 AM to 2:00 AM.

Does McDonald's in Lincolnton offer drive-thru service?

Yes, the McDonald's location in Lincolnton has a drive-thru open daily from 5:00 AM to 2:00 AM.