Papa Johns Pizza

3.7
229 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Lillington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lillington pizza for any occasion. Call us for pizza delivery in Lillington or stop by 101 West Cornelius Harnett Blvd for carryout to order the best pizza in Lillington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
101 West Cornelius Harnett Blvd, Lillington, NC
27546, United States

Hours

Reviews

3.7
229 reviews
5 stars
119
4 stars
36
3 stars
15
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times for orders, both for pickup and delivery, with some experiencing rude staff interactions.

Food Quality

While many praised the pizza for being delicious and well-prepared, there were complaints about pizzas being cold, poorly made, or lacking in freshness.

Customer Service

Several reviews highlighted poor customer service, including dismissive attitudes from staff and managers, leading to negative experiences.

Cleanliness

Some customers raised concerns about hygiene practices, such as staff not wearing gloves while handling food.

Positive Experiences

Despite the negative feedback, there were numerous positive reviews praising the quality of the pizza and friendly service from certain staff members.
  • SM
    Sam Miranda
    Nov 3, 2025
    1.0
    Absolutely terrible restaurant experience in Lillington, NC. The manager (A^^^e) would not crack a smile to greet customers, would not help an older customer put 3 XL pies into a thermal bag, as pies were coming out 1 got stuck—delaying the order an extra 10 minutes or so—all while not apologizing once. This young female was not friendly, efficient, or even happy to be working at the Lillington, NC restaurant. I ended up just leaving without food, canceling order and going elsewhere, saving myself further aggravation. Every single other Papa John’s or Domino’s I’ve been to treats its customers pleasantly and respectfully. Trust me, I wouldn’t be wasting my time with this complaint otherwise.
  • AM
    A Myers
    Oct 5, 2025
    5.0
    Staff need to work on attending to customers at counter, 5 people walking around talking while we stood and waited for our 1 pizza
  • DV
    Destiny Vandine
    Sep 1, 2025
    1.0
    On multiple occasions, I’ve pulled up to gety pizza because the app told me it was ready but it wasn’t even done baking. On two of those occasions, it took them well over an hour to put my order in my hands from the time it was originally place. Update: Went back to this papa John’s because I’m an idiot… and they did the same exact thing again this time except I asked them why they always mark it as “ready” when it’s not ready because this has happened multiple weeks in a row now, and every single time I’ve been to this location and the lady immediately caught an attitude, getting defensive. I will admit, I definitely returned the attitude and law enforcement was called. Sorry excuse for an establishment.
  • DB
    Divyesh Bhagat
    Jul 13, 2025
    1.0
    I wish I could give this place a rating lower than one star. My recent visit to Papa John's Pizza in lillington was incredibly disappointing. The pizza I received looked nothing like the takeout pictures I had seen; it was incomplete and lacked flavor. What I got was simply unacceptable. Additionally, I noticed that the staff did not wear gloves while handling the pizza toppings and dough, which raises serious hygiene concerns. The most frustrating part of my experience was dealing with the manager, who exhibited a very bad attitude when I expressed my concerns. Instead of addressing my feedback in a professional manner, I was met with dismissiveness. Based on my experience, I cannot recommend this restaurant. I sincerely hope they take this feedback seriously and make improvements to their quality and service.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Lillington, NC?

Papa Johns Pizza delivers from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is Papa Johns Pizza in Lillington closed for holidays?

Papa Johns Pizza is closed on December 25th; on other holidays like December 24th, 31st, and January 1st, it operates from 10:30 AM to 11:00 PM.