Many customers reported poor customer service, with rude and unhelpful staff at the front end and self-checkout.
Store Cleanliness
The store is generally noted for being clean and well-stocked, although some customers reported issues with expired or moldy products.
Product Quality
While some customers praised the fresh produce and quality meats, others expressed disappointment with the availability of fresh items and high prices.
Employee Attitude
Several reviews highlighted a lack of friendliness and engagement from employees, contributing to a negative shopping experience.
KJ
Krystal LaBelle Jones
Dec 17, 2025
1.0
We went to the Food Lion tonight and there were three women at the front,One of them was the manager,They were all talking and couldn’t be bothered with saying hello or coming over to help. They didn’t open any lanes. Just let us work through our own basket at the self checkout, never addressed us in any way shape or form and on our way out of the store I said have a good evening to which they were busy talking and never responded so I said it again louder and they still didn’t respond. I would like to say that this was rare, but it’s become the norm at this Food Lion. This place has gotten so ridiculous. I don’t even know why I bother anymore. I used to love it here. I’ll go out of my way not to go to Walmart and to come to this Food Lion ,now I’m not coming back. I’m sure the three at the front will be very glad to hear that.
TB
Tina Battaglia-Winspear
Dec 11, 2025
3.0
One of the highest priced groceries around. I don't usually shop here but needed a couple things and we were driving right by on our way home. Other than that it's a well kept store. Good product selection. Good sales from time to time.
JC
Jim Cummings
Nov 27, 2025
4.0
Most of the stuff are very helpful. A little pricey but the quality is good the manager of the store always does a great job
HL
Hubert L
Oct 16, 2025
5.0
Very nice store clean and well stocked. First time in this store. Will not be my last.. definitely will be going here again.
JM
Jayleen M
Sep 13, 2025
1.0
Girls who are always at the front do nothing but stare and make you feel uncomfortable and awkward and don’t speak to you. My boyfriend needed help scanning meat that would not scan and all the girls at the front did nothing did not offer to help he had to ask someone who was stocking the shelves for help(he helped and was very nice) . Your workers need to do better and if they don’t want to work or even greet people maybe they shouldn’t be working in grocery!