Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,683 reviews
5 stars
613
4 stars
360
3 stars
252
2 stars
145
1 star
313
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for food, with some customers waiting over 30 minutes.
Customer Service
Several customers experienced rude or dismissive behavior from staff, impacting their overall experience.
Staff Training
There were complaints about the lack of proper training for staff, resulting in frequent order mistakes and poor service.
Cleanliness
Some reviews noted cleanliness issues, including dirty floors and unsanitary conditions.
- AFApril FitzgeraldNov 16, 20255.0I had a pleasant encounter with Abagail in drive thru. She is sweet & have great customer service . Often times we forget to mention when people do a great job so I wanted to make sure i acknowledged her.
- THTrisha HouseNov 15, 20251.0My friend ordered a large chili and we counted 8 beans with no meat and what appeared to be colored water. We use to love their chili. I tried the new chicken tenders and they were like rubber. Very disappointed!! 🤮
- IIIeesha_with an iNov 12, 20255.0Drive thru staff busy but very professional and efficient. Food was hot and fresh!! Thank you!!
- ACAtiel CibanNov 7, 20251.0We waited to long for the food no gloves on the boy making the food… was their for like a 1 hour
- JJJonOct 28, 20251.0I went to Wendy’s to get a door dash order and they told me that I was the 5th driver to say that they don’t have it. They told the customer that there was only 2 people working and they couldn’t make it. These people needs to be fired. They was so rude.
Frequently Asked Questions About Wendy's
Is Cotton Grove Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 237-0576.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cotton Grove Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1610 Cotton Grove Rd, Lexington, NC?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Is Wendy's at this location currently open?
Yes! Wendy's is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available. To check availability, visit our app or order.wendys.com and enter your delivery address.
Can I purchase Wendy's gift cards at this location?
Yes, gift cards can be bought in-restaurant, from various retailers, or online at wendysgiftcards.com.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen info is available on our menu website, mobile app, and in-restaurant with assistance from crew members.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order combos, sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment options are accepted at Wendy's on Cotton Grove Rd?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Which nearby gas stations could I fuel up at before visiting Wendy's?
Shell, bp, Rushco Markets, Mobil, and 7-Eleven (currently closed) are nearby gas stations you can visit before coming to Wendy's.
Are there other fast food restaurants near this Wendy's at Cotton Grove Rd?
Yes, nearby fast food options include Cook Out, Bojangles', McDonald's, KFC, and another Wendy's, giving you diverse choices around the area.
What nearby accommodations are available if I plan to stay in the area near Wendy's?
Nearby hotels and motels include Red Roof Inn and Days Inn, conveniently located close to Wendy's for accommodation needs.