Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,694 reviews
5 stars
612
4 stars
363
3 stars
253
2 stars
146
1 star
320
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.
Staff Performance
There were numerous mentions of unprofessional behavior among staff, including lack of training, poor hygiene practices, and inadequate customer service.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and noted instances of good food quality.
- MJMichael JefferiesJan 2, 20264.0Waited 10 minutes at the counter for my order to be taken
- MPMarie PuseyDec 28, 20251.0Would leave zero stars if possible Drinks are water Didn’t put chili in bag… but husband was so exasperated when he realized we just left…. Don’t waste your time. Understaffed with incompetent staff… Pay people a decent wage and I will pay more… should not have to argue to get food.
- JLjosh lewallenDec 7, 20251.0They put whatever the hell they want to in your bag don’t even attempt to make the order correctly sad excuse of an establishment and lazy employees… what a joke
- JDJohn DoeDec 1, 20251.0If it would allow me to give zero Stars I would. Visit December 1st at 12:45 a.m.... was informed that it would be a 25 minute wait and that the person running the window was the only staff member in the whole establishment. Wouldn't the solution be to shut the doors at that point seeing as you don't have the team members to operate the restaurant.
- BBBeth Cable (Beth)Nov 30, 20251.015+ minute wait for a to-go order…only for the food to be cold. ALL of it. Nothing even warm. Cashier had no idea “what buttons to push” to check out customers.
Frequently Asked Questions About Wendy's
Is Cotton Grove Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1610 Cotton Grove Rd, Lexington, NC?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Is Wendy's at this location currently open?
Yes! Wendy's is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available. To check availability, visit our app or order.wendys.com and enter your delivery address.
Can I purchase Wendy's gift cards at this location?
Yes, gift cards can be bought in-restaurant, from various retailers, or online at wendysgiftcards.com.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen info is available on our menu website, mobile app, and in-restaurant with assistance from crew members.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order combos, sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment options are accepted at Wendy's on Cotton Grove Rd?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Which nearby gas stations could I fuel up at before visiting Wendy's?
Shell, bp, Rushco Markets, Mobil, and 7-Eleven (currently closed) are nearby gas stations you can visit before coming to Wendy's.
Are there other fast food restaurants near this Wendy's at Cotton Grove Rd?
Yes, nearby fast food options include Cook Out, Bojangles', McDonald's, KFC, and another Wendy's, giving you diverse choices around the area.
What nearby accommodations are available if I plan to stay in the area near Wendy's?
Nearby hotels and motels include Red Roof Inn and Days Inn, conveniently located close to Wendy's for accommodation needs.