Service Speed
Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Feedback indicates a mix of friendly and rude staff, with several reviews highlighting unprofessional behavior and poor customer service.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, and concerns about cleanliness.
Kiosk Experience
Several customers expressed frustration with being forced to use kiosks for ordering, feeling it detracted from personal service.