Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and for mobile orders, with some waiting over 30 minutes.
Food Quality
There were numerous complaints about food being served cold, old, or improperly cooked, leading to dissatisfaction.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor management.
Cleanliness
Several reviews highlighted concerns about cleanliness and sanitation, particularly regarding food handling and the dining area.
KM
Karen Minton
4 days ago
4.0
I dont usually like mcdonalds but this one in welcome was actually good. Food was hot and good and service was as well. Would definitely go back if I'm ever in the area again.
EH
Elda Urdiana Hernandez
Nov 13, 2025
4.0
Me gustó la atención del personal y mi comida me la entregaron completa y me dieron lo que pedí si la recomiendo 😃👍.
LR
Logan Richardson
Nov 2, 2025
1.0
This use to be a good location but it has turned into one of the worst around over the last month or so. They need to fire management and clean house. I've never spent so much time in a drive thru. Everytime I finally make it to the 2nd window it's "can you pull around" and the line of cars is so long nobody can even get past you to leave. If you have around 30+ minutes to spare then this is the place to get your "fast food".
Update: Tried to go for breakfast to see if it was any better during that part of the day. 100% just as bad. I drove to McDonalds 4 miles away, got my food, drove back by (this location is on my way home) and the cars that were in front of me were still there waiting.
KP
Kevin Potts
Oct 30, 2025
1.0
This place is one of the worst McDonald’s I’ve ever had to deal with. Unfortunately it is convenient for the school and activities at the school. It takes 30 plus minutes to get your order that is often wrong and for some reason, they can never get your mobile order when you walk in unless you walk up to the counter and tell them you’re there even though the app checks you in.
SW
Sonya Watson
Oct 9, 2025
2.0
Been there 3 times in a month and all 3 times I went thru the drive thru. The ordering process was good, paying was good until I was told to pull to the side of the building and wait for my food. I had to wait and average of 20 minutes all 3 times . The last time I was there, a guy came out and asked me about my order. I told him then I had ordered 3 sandwiches. 5 minutes later a woman came out and handed me my food. I checked my order and I had 1 sandwiche and a 10 piece nugget (which i did not order). Told her the order was wrong and she ignored me and walked back inside. Went back thru the drive thru and pulled up to the windows, showed my receipt for my order and showed the content of my bag. I was told sorry there was nothing they could do. I was in a hurry at that time but later called the store and was told the same thing. By the way, the Big Mac tasted like it had been sitting under the heat lamp for 3 hours and the fries was burnt. Will not stop at this location again.
What are the delivery hours for McDonald's at 6421 Old US Hwy 52, Lexington, NC?
Delivery is available daily from 5:00 AM to 11:30 PM.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open daily from 5:00 AM until midnight.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is one of the services offered.
What are the operating hours for dine-in or general service at this McDonald's?
The restaurant is open 24 hours, seven days a week.
Where can I find the menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there an app available to order from McDonald's at this location?
Yes, you can order via the McDonald's app available on the App Store and Google Play, or use the online ordering link https://mcdonalds.smart.link/mjuu1ggdi.
Are there any nearby restaurants where I can try different cuisines near this McDonald's?
Yes, nearby options include Bojangles', Subway, Domino's Pizza, and New China for Chinese food.
What nearby amenities can I use before or after visiting this McDonald's?
You can visit Food Lion supermarket, Rite Aid drugstore, Walgreens pharmacy, and the US Post Office nearby.
Are there nearby transit or service locations that can assist getting to McDonald's?
Nearby you will find CashPoints® ATM, Coinme ATMs/Currency Exchange, and Shell gas station with convenience store and car wash services.