Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and untrained staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items.
Customer Experience
Several customers noted poor customer service, including rude staff and lack of attention to customer needs.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions, including issues with food handling and cleanliness in the dining area.
ET
Eric Tysinger
Feb 13, 2026
2.0
Terrible how customer service have gone downhill over the years. I bring my grandboys to the welcome location before school. One of the rudest women ive dealt with. I wanted to pay for my meal I ordered at kiosk. She saw me standing at register, left me standing for a while. Finally came over and acted like it was such an inconvenience to help. Just plain rude
MW
madmike Wingfield
Feb 10, 2026
5.0
Go inside to confirm app orders
KB
Katie Blankenship
Feb 4, 2026
2.0
Please tell me how I ended up with THREE slices of tomato and all of them were the hard, inedible end of the tomato?
RM
ryan morris
Jan 12, 2026
1.0
Hands down The worst McDonalds in the area. Whole bunch of untrained entitled employees
KB
Kristina Boni
Jan 10, 2026
1.0
Been here twice, slooowwww service. Food cold. I don't recommend this particular McDonald's.
What are the delivery hours for McDonald's at 6421 Old US Hwy 52, Lexington, NC?
Delivery is available daily from 5:00 AM to 11:30 PM.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open daily from 5:00 AM until midnight.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is one of the services offered.
What are the operating hours for dine-in or general service at this McDonald's?
The restaurant is open 24 hours, seven days a week.
Where can I find the menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there an app available to order from McDonald's at this location?
Yes, you can order via the McDonald's app available on the App Store and Google Play, or use the online ordering link https://mcdonalds.smart.link/mjuu1ggdi.
Are there any nearby restaurants where I can try different cuisines near this McDonald's?
Yes, nearby options include Bojangles', Subway, Domino's Pizza, and New China for Chinese food.
What nearby amenities can I use before or after visiting this McDonald's?
You can visit Food Lion supermarket, Rite Aid drugstore, Walgreens pharmacy, and the US Post Office nearby.
Are there nearby transit or service locations that can assist getting to McDonald's?
Nearby you will find CashPoints® ATM, Coinme ATMs/Currency Exchange, and Shell gas station with convenience store and car wash services.
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