Bojangles

3.8
825 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1704 Cotton Grove Road, Lexington, NC
27292, United States

Hours

Reviews

3.8
825 reviews
5 stars
402
4 stars
157
3 stars
99
2 stars
50
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service times, with long waits for food and orders often being incorrect.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, particularly management, which negatively impacted their experience.

Management Issues

Frequent mentions of poor management and disorganization, contributing to the overall negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food quality on occasion.
  • SA
    Sonya Aikens
    Dec 31, 2025
    1.0
    The food was horrible! They didn’t provide biscuit in supreme order. The wings and thigh were over cooked. Too hard. No straws were provided. The cashier didn’t return my card until I asked for it. For 25.00 I’m pissed. NEVER AGAIN!
  • HD
    Holly Darnell
    Dec 28, 2025
    1.0
    Waited 20 min standing at the counter to order, waited 15 min on food, food was cold, nasty and greasy!
  • KB
    Keith Brown
    Dec 27, 2025
    1.0
    30 min wait in drive thru for a 5 piece
  • FB
    Florence Barringer
    Dec 22, 2025
    1.0
    Worst service got my order wrong didn't replace it yet and screamed at me don't go to the one on Cotton Grove Road Number 8
  • TT
    TheSpecLord
    Nov 25, 2025
    5.0
    Man I don’t know what it is with every other Bojangles and my Cajun biscuit with lettuce tomato mayo, they always forget something or are visibly upset that they gotta add stuff to it, but this one, not only did it perfectly, with it tasting amazing, but seems to have no issue with it, this is the only Bojangles I’ve been to more then once that hasn’t messed up my order, great management too!! A week or so ago they made a really big order on the wrong day because there machine printed it out, and the manager on duty immediately went to the local PD with it, great place.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.