Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, long wait times, and confusion with orders, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about items being cold, overcooked, or incorrect orders.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of training, impacting customer experience.
Cleanliness
The restaurant was generally noted for being clean, although some locations had issues with food quality and service.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and good food, indicating that there are positive experiences to be had.
AG
Andrew Guss
Nov 17, 2025
5.0
Never had Bojangles before and I miss it already!! The Cajun chicken sandwich was delicious and hit the spot.
DK
Daniel Kirkman
Nov 7, 2025
1.0
What a sorry excuse for a bojangles. People waiting every where in the lobby. Drive thru wrapped around the building. Slow service. Workers are lazy. One employee was hiding in the bathroom. Charged me for a smothered steak biscuit. Even though I asked for the combo. Then charged me for the side and drink. Because she didn’t ring it up correctly the first time.
DS
David Sharp
Oct 29, 2025
1.0
Let's fix the service stars I am wrong staff is very nice. HOT FOOD NOTHING MATTERS MORE EVEN A 5 STAR SERVICE BECOMES A ZERO FOR ME.
JL
Jennifer Lutz
Oct 24, 2025
3.0
I don't understand why there's a long wait in the drive thru when there's so many employees that they have time to stand around (hwy 64 location.) The cotton grove location runs out of chicken constantly and as soon as your fresh chicken is done they run out of biscuits. As soon as thats done the dirty rice was gone. Was doordashing one night and waited 45 minutes for customers food. The manager was mad at the customers for "ordering all those family meals!" Well dang, I thought Bojangles would be a great place to get food for a hungry family...anyways....my customer who wanted me to wait, expressed their anger for the wait to me as if I had control. So here ya go bone jangles....message passed on.
BE
Bev Edmonds
Oct 23, 2025
1.0
Overcharged by ten dollars!!! Tried talking to the assistant manager who was INCREDIBLY rude!!’ I will make sure that Door Dash is NEVER used again by this facility’ it took two drivers to simply deliver the order which was WRONG!!!!!!’ Worthless. Please CANCEL the tips I left for both drivers. You are a waste of time and money I would never recommend Door Dash and will gladly spread the word
What are the operating hours of Bojangles at 94 Highway 64 West, Lexington, NC?
Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Does Bojangles offer delivery or takeout services?
Yes, Bojangles offers both takeout and delivery services for customer convenience.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and traveler's checks as payment options.
Is there seating available at Bojangles, and do they welcome families?
Yes, Bojangles has seating available and is a family-friendly restaurant.
Does Bojangles have a drive-through service?
Yes, Bojangles features a drive-through for quick and convenient service.
Can I order Bojangles food online or through a mobile app?
Yes, you can order from Bojangles online through their website or via their mobile app available on both iOS and Android.
What nearby places can I visit after dining at Bojangles in Lexington?
Nearby, you can visit Walmart Neighborhood Market Lexington for shopping or relax at Golden Antiques & Treasures. For automotive needs, Parkway Ford Lincoln of Lexington is close by.
Are there any nearby services useful for visitors around Bojangles?
Yes, amenities such as Western Union for money transfers, T-Mobile for mobile services, and various pharmacies like Rite Aid and A1 Pharmacy are conveniently close to Bojangles.
How can I use nearby entertainment or convenience services before or after visiting Bojangles?
You can rent movies at Redbox or refresh with a car wash at Circle K gas station nearby. Additionally, beauty salons like Nails by Tiffany and Great Clips offer personal care services close to Bojangles.