Arby's

3.9
1016 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1500 Cotton Grove Road, Lexington, NC
27292, United States

Hours

Reviews

3.9
1,016 reviews
5 stars
459
4 stars
247
3 stars
133
2 stars
59
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted dirty dining areas and bathrooms, with sticky floors and unclean tables.

Food Quality

Feedback on food quality was mixed, with some enjoying specific items while others complained about cold or burnt food.

Staff Friendliness

While some customers praised friendly staff, others noted rude behavior and lack of professionalism.
  • RD
    Randi Davis
    2 days ago
    4.0
    It's an Arby's - in better condition than many, seems recently renovated.
  • ZZ
    Zxkawboy
    Dec 7, 2025
    1.0
    Employee's mad because you wanna order?
  • CG
    Cheri Gillis
    Dec 5, 2025
    5.0
    Sharon at this store was amazing!! Will go again absolutely go, she dropped fresh mozzarella sticks for me and had delivered my order.. she was super super sweet! Please go they are wonderful
  • AG
    Alyssa Grodensky
    Nov 30, 2025
    1.0
    No changing station and they clearly had one and removed it. Idk why a fast food restaurant .2 miles off the highway wouldn't expect babies that need diapers. Ended up having to change a massive poop diaper in their main eating area 🤷🏼‍♀️
  • TT
    Tiffany Trivett
    Nov 22, 2025
    1.0
    This place was absolutely disgusting. Floor was so sticky feet was sticking to it. Food all over all the tables. Asked for a washcloth to wipe the table so we could sit and was told “no, only workers handle that.” Asked if someone could wipe down a clean table and they refused. Condiment station had gnats everywhere. There were no napkins. Place was absolutely boiling hot and others were complaining and requesting temperature change. There was a family in front of us with a language barrier asking for the steak bite bowl. Gentleman taking orders was just scoffing and blowing hot air at them just to tell them “oh we outta steak. Sorry.” This is a mess