Arby's

3.8
921 reviews
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Business Details

401 N Main St, Lexington, NC
27292, United States
(336) 243-1199
http://www.arbys.com/locations/us/nc/lexington/401-n-main-st/store-5183
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
401 N Main St, Lexington, NC
27292, United States

Hours

Reviews

3.8
921 reviews
5 stars
397
4 stars
230
3 stars
139
2 stars
55
1 star
100

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty floors, sticky surfaces, and flies in the dining area.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Availability

Frequent complaints about being out of key menu items, particularly roast beef, which is a staple of the restaurant.

Order Accuracy

Several customers noted issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Mixed reviews on food quality, with some enjoying the meals while others found them cold, overcooked, or not as expected.
  • GM
    Gil Moyer
    Nov 28, 2025
    1.0
    Nasty, unclean, plumbing problems. Should be shut down and owners should never be in the restaurant buisness.
  • AP
    Amanda Peles
    Nov 18, 2025
    1.0
    No roast beef at 1030pm and they don't close until 11pm. Drive thru acted annoyed that we asked for roast beef.
  • EW
    Emma Westergard
    Nov 15, 2025
    5.0
    These guys got the natural cheddar substitute the first try, which is usually difficult for Arby's. Very proud!
  • JP
    Joe Parda
    Sep 10, 2025
    5.0
    Always consistent.
  • BH
    Brandi Hollman
    Aug 6, 2025
    2.0
    The last few time we went here they were out of roast beef floor was sticky and most of the drinks were out
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