Service Issues
Many customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Several reviews mentioned cold, overcooked, or incorrect food items, with some customers expressing disappointment in the overall quality.
Staff Behavior
There were complaints about rude staff interactions and unprofessional behavior, including cursing and arguing among employees.
Cleanliness and Maintenance
Customers noted poor cleanliness in the parking lot and dining area, as well as broken equipment like the slushie machine.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.