Service Issues
Many customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Staff Behavior
There were complaints about rude or unprofessional staff interactions, including cursing and negative attitudes.
Cleanliness and Maintenance
Customers noted issues with cleanliness in the dining area and parking lot, as well as broken equipment like slushie machines.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed certain menu items.