Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and rude interactions.
Food Quality
Feedback on food quality was mixed; some enjoyed the meals and ice cream, while others found the food lacking in taste or poorly prepared.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although there were complaints about the condition of the bathrooms.
Value for Money
Several customers felt that the prices were high compared to the quality and portion sizes of the food and desserts.
EG
Eva Greene
Dec 20, 2025
5.0
Great experience and atmosphere, fast service, friendly staff, great food, spent around $40 on meals(burgers, chicken tenders and fries) for 4 people, was very satisfied with the quality and amount of the food I got for my money, ice cream was delicious! Spent an extra $10/20 (aprox) on ice cream, but it was definitely worth it. We went for school spirit night. Overall we enjoyed our family outting! 5stars for a fast food restaurant. Very clean place, organized event, would recommend!
KP
Karissa Peppe
Nov 24, 2025
5.0
Staff was amazing, food excellent. Thank you!
TH
Tj Hallyburton
Oct 29, 2025
1.0
I just came thru the drive thru where I waited 25 plus minutes for two blizzards. TWO! 15 minutes behind somebody and another 10 at thw windows for nobody to even acknowledge me at the windows to let me know why it was taking so long. There wasn't anybody behind me until I finally drove off.
RS
Rebecca “Becca Lynn” Smith
Oct 21, 2025
3.0
I wait forever every time I go through the drive through. I only order shakes & maybe a burger or 2. Not like I order everything on the menu.
DK
Dotty Maxwell key
Oct 21, 2025
5.0
where I come from dairy queen was awesome all beef hot dogs & big delicious hamburgers whatever you like oh & root beer.. food has no taste like it once did And that's sad cuz they've changed so much stuff
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lenoir, NC?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sundays from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on holidays?
The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast food items like burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and cakes.
Does Dairy Queen Grill & Chill in Lenoir provide seating options?
Yes, they offer both indoor and outdoor seating, along with booster seats and high chairs, making it family-friendly.
Is the Dairy Queen location wheelchair accessible and equipped with restrooms?
Yes, the restaurant is wheelchair accessible and has restrooms available for customers.
Can I order food from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can order online through their ordering website and download the Dairy Queen app for exclusive deals.
What are some nearby dining options customers can visit before or after Dairy Queen?
Nearby restaurants include Aj's Prime Sirloin, Arby's, Firehouse Subs, KFC, Ruby Tuesday, and Long John Silver's, offering a variety of dining choices.
Are there nearby services to run errands or shop around when visiting Dairy Queen?
Yes, nearby you can find UPS Authorized Shipping Outlet for shipping needs, Dollar General and Big Lots for shopping, and Mariner Finance for financial services.
What nearby places can help customers who need vehicle maintenance while visiting Dairy Queen?
Valvoline Instant Oil Change, Appalachian Tire and Auto Sales, and Advance Auto Parts are nearby for quick oil changes, tire services, and automotive parts.
Does the Dairy Queen location offer free WiFi for customers?
Yes, free WiFi is available for customers at this Dairy Queen Grill & Chill location.