Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
755 reviews
5 stars
350
4 stars
166
3 stars
75
2 stars
55
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru and at the counter, often leading to frustration.
Food Quality
Feedback on food quality was mixed, with some praising the freshness while others criticized the taste and portion sizes.
Customer Service
Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted for rudeness and poor management.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although there were isolated complaints about the condition of the bathrooms.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the value did not match the quality of food received.
- THTj HallyburtonOct 29, 20251.0I just came thru the drive thru where I waited 25 plus minutes for two blizzards. TWO! 15 minutes behind somebody and another 10 at thw windows for nobody to even acknowledge me at the windows to let me know why it was taking so long. There wasn't anybody behind me until I finally drove off.
- RSRebecca “Becca Lynn” SmithOct 21, 20253.0I wait forever every time I go through the drive through. I only order shakes & maybe a burger or 2. Not like I order everything on the menu.
- DKDotty Maxwell keyOct 21, 20255.0where I come from dairy queen was awesome all beef hot dogs & big delicious hamburgers whatever you like oh & root beer.. food has no taste like it once did And that's sad cuz they've changed so much stuff
- MBMichaela BareSep 30, 20255.0The food was good, and staff was very friendly. I was impressed that they had a 100 sanitation score!
- GPGrim PiñataSep 27, 20255.0I did not catch their names but the two gals working when I got there were fantastic! Welcoming and friendly to myself and then an elderly gentleman in line after me. One was starting her shift as the other was ending hers and both did an excellent job 👍 Highly satisfied! -Aaron
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lenoir, NC?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sundays from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on holidays?
The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast food items like burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and cakes.
Does Dairy Queen Grill & Chill in Lenoir provide seating options?
Yes, they offer both indoor and outdoor seating, along with booster seats and high chairs, making it family-friendly.
Is the Dairy Queen location wheelchair accessible and equipped with restrooms?
Yes, the restaurant is wheelchair accessible and has restrooms available for customers.
Can I order food from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can order online through their ordering website and download the Dairy Queen app for exclusive deals.
What are some nearby dining options customers can visit before or after Dairy Queen?
Nearby restaurants include Aj's Prime Sirloin, Arby's, Firehouse Subs, KFC, Ruby Tuesday, and Long John Silver's, offering a variety of dining choices.
Are there nearby services to run errands or shop around when visiting Dairy Queen?
Yes, nearby you can find UPS Authorized Shipping Outlet for shipping needs, Dollar General and Big Lots for shopping, and Mariner Finance for financial services.
What nearby places can help customers who need vehicle maintenance while visiting Dairy Queen?
Valvoline Instant Oil Change, Appalachian Tire and Auto Sales, and Advance Auto Parts are nearby for quick oil changes, tire services, and automotive parts.
Does the Dairy Queen location offer free WiFi for customers?
Yes, free WiFi is available for customers at this Dairy Queen Grill & Chill location.