Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service were mixed, with some praising friendly staff while others reported poor service and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for better order management.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area, with dirty tables and trash overflowing.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the quality received.
CS
Carrie Smith
Dec 6, 2025
5.0
I’ve been a fan of Arby’s restaurants for 30+ years, and I believe this particular location is the BEST one I’ve ever been to. It’s certainly the best fast food place in Lenoir, and it’s consistently that way. The employees are competent and act like they care about their job, and are fast, friendly, and knowledgeable about the menu. The food is always hot and fresh, and they have always gotten our orders CORRECT! That’s so rare at fast food restaurants anymore. Since moving to Lenoir we have been to this Arby’s location at least 5 times, and we’ll keep going back often.
BW
Bobby Wattz
Dec 1, 2025
1.0
I just left here from standing in line for almost 10 minutes. It was over 5 minutes. I was in there waiting for somebody to help me. There was a guy that came up and said he'd be with me in a little bit so I stood there and waited for a few more minutes. And anyways an old man came in and then this woman came up and she helped him and completely ignored me and acted like I wasn't there after I'd been standing there inside the store for almost 10 minutes waiting for them to help me and take my coupon!! If I'm going to be ignored like that, I'll just take my business elsewhere!!!!
TJ
Tommy Jenkins
Oct 27, 2025
1.0
They counted this piece of burnt fat as a steak nugget. Just keep driving
MI
Matthew J Sause III
Oct 26, 2025
4.0
As fast food restaurants go Arby's is a step above most!
DB
Daniel Benfield
Sep 29, 2025
1.0
Ordered online a big cheesy bacon cheeseburger. Does this look like one? Nope!