Chipotle Mexican Grill

3.0
129 reviews

About

Mexican Restaurant
Chipotle Leland Brunswick Forest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1164 East Cutlar Crossing, Leland, NC
28451, United States

Hours

Reviews

3.0
129 reviews
5 stars
47
4 stars
9
3 stars
13
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed it while others found it cold, stale, or poorly prepared.

Portion Sizes

Many customers complained about small portion sizes and inconsistency in servings, feeling they were skimped on ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and food particles.

Management and Training

Customers expressed a need for better staff training and management oversight to improve service and food preparation.
  • LJ
    Lexi Ann Jungmann
    3 days ago
    4.0
    About 80% of the time the food is good and the service is good so no complaints here. Definitely loved the brisket the most
  • RB
    Robbie Baker
    6 days ago
    5.0
    Awesome experience. Super friendly staff. They were efficient yet friendly. They were out of Mr. Pibb but I can let that slide because the staff was so nice. One of the best fast food establishments in Leland. My two sons and I got burritos and my wife got a bowl. Everything was great.
  • RF
    Richard Ferrari
    Nov 17, 2025
    5.0
    The employees are always friendly to me when I come and the food is always ready to pick up. No sitting around and waiting.
  • KC
    Katrina Cooper
    Nov 8, 2025
    1.0
    My husband and I walked in the floor were so dirty. We went to look at the food, all the meat was dried out. Food all over the counters. They didn't greet us or nothing. Plus, know customers were in the building. I'm a business owner myself. And if this was my staff everybody would be fired. We went in on 11/8/25 @ 3:15pm. Don't EVER GO HERE TO EAT. This place need the doors closed. IMMEDIATELY!!!!!!!
  • TS
    Theresa Schwartz
    Nov 7, 2025
    3.0
    Food is fine but tell me why you have to order online for a quesadilla?! They say it's because they don't have an option to price it on their machine. You cant just put in a custom amount or charge me for 3 waters ($3.50) or something? Yet another system where people are so reliant on technology that you, the human, can't figure it out.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Leland Brunswick Forest serve?

Chipotle Mexican Grill offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 1164 East Cutlar Crossing?

The restaurant is open daily from 10:30 AM to 10:00 PM.