Arby's

Reviews

• MM

  Melanie McIntyre

  5 days ago
  1.0
  Do not order from here . The service sucks .
• AS

  Ashley Sewalish

  5 days ago
  1.0
  I eat here at least 2 times per week with door dash or in person and i never had an issue until tonight. I ordered the gyro with 4 potato cakes and the jamocha milkshake at 1108 pm. Door dash, corporate office, local google maps all say this location closes at midnight on Saturday nights, but when my driver brought my food he said they kept trying to tell him they were closed and they didnt want to fulfill the order. My driver ordered himself food as well when they couldnt turn him away. When my driver got to my house, he told me about them saying they were closed, and when he gave my bag, i asked him for my milkshake. He said that was his, and produced the receipt showing it to be the apple pie milkshake, and i had ordered the jamocha. My driver went ahead and gave me the one milkshake that they did give to him and apologize profusely for the restaurants poor service, but warned me. It may not be the milkshake that I had ordered because he ordered something different different. Sure enough, I get inside the house and taste the milkshake and it is the apple pie one even though my receipt shows the Jamaica shake in his receipt showed apple pie milkshake. To make matters worse, I always get four potato cakes and pay extra so that I can do that. When I open the bag, there were only two, which is less than an actual order of them. A standard order is three so they only put two and they were burnt. I attempted to contact the store and call them and express my disappointment and see what kind of resolution could be made, however, it was 1130 and no one answered the phone. I tried to call numerous times and recheck the website all of which stating they are open until midnight tonight. I don’t know what is wrong on a Saturday night in Leland that you can’t do the job that you’re being paid to do not to mention honoring the business hours that you have published on the Internet. Even if it’s a franchise issue, It reflects poorly with the Better Business Bureau. Overall, just extremely disappointed and only got one part of a four part order that I had paid $35 for, and of course there’s no resolution, since no one will answer the phone.
• SR

  seth richards

  Nov 20, 2025
  5.0
  We keep coming back for the gyros and great service. Ashley has been helpful with picking new items on the menu, and everyone's done a fantastic job of making us feel like our order was important.
• ER

  Elliot Robles

  Nov 18, 2025
  3.0
  Food presentation needs improvement.
• SP

  Skeeter Poole

  Nov 11, 2025
  1.0
  Bacon chicken was. Stringers rooms dirty