Starting in Chapel Hill and now heading to Leland, NC, we're all about serving up fresh-to-order burgers, hot dogs, sandwiches, and sides infused with Southern hospitality. Crafted from 100% fresh ground chuck, our burgers are hand-pattied, perfectly seasoned, and cooked just the way you like. Our in-shack specialty toppings add that extra flavor punch. And don't forget our crispy fries, tots, and frosty shakes made with locally-sourced ingredients. Whether you dine with us on the patio or opt for our catering, get ready for a taste of Southern goodness served with a side of charm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.