McDonald's

3.4
2134 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1304 S Main St, Laurinburg, NC
28352, United States

Hours

Reviews

3.4
2,134 reviews
5 stars
688
4 stars
437
3 stars
385
2 stars
218
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food preparation, including incorrect orders, cold food, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the bathrooms and overall hygiene.

Staff Attitude

Feedback indicated that staff members often displayed a lack of professionalism and courtesy, contributing to a negative dining experience.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and disorganized, with many customers expressing frustration over their experiences.
  • 22
    2Ktay
    4 days ago
    1.0
    Where do I even start. If you’re hungry in the morning time and am craving breakfast or just had a Kid at the Scotland memorial hospital. I highly recommend not coming to this McDonalds. They are rude very negative and rude. I ordered food on door dash and didn’t receive a whole meal of the two purchased in which was a bacon egg and cheese’s McGriddle meal. Being Understandable and it’s DoorDash I decide to leave the hospital and make a trip down to the McDonald’s where I was met in the drive thru with a rude employee telling me to come inside of the establishment abd speak with a manger.no problem. I park go inside stood there for about 15-20 minutes before I got to speak with a manger. I ask a lady packing the floor if she was the manger she says yes I shoe her the receipt and a video I got of the food before leaving the hospital. She very rudely says I need to take that up with DoorDash. I ask if I can just get a remake of the food since I have the receipt I get greeted with a rude No. I leave and was left very disappointed by the staff understanding that maybe it truly want there fault but there is two totally different ways to speak to people
  • TG
    Timothy Guilmain
    Nov 11, 2025
    1.0
    Slow service, incompetent employees, the food was not ready or prepared. Their frappe station is always out of service or they run out of the ingredients. Me and another customer are waiting for food.
  • AA
    Ashley Azareene
    Nov 6, 2025
    1.0
    Sat in the drive-thru for twenty minutes for two deluxe QPCs, and they weren't even deluxe as ordered. The crew seems absent and lazy, as they move around at a snail's pace when doing anything. Not many of them seem to really care about their jobs. When placing an order or asking a staff member for assistance or even then bringing food out to the drive thru, they act like it's the end of the world for them to have to actually do their jobs.
  • MH
    Myra Hulin
    Oct 28, 2025
    1.0
    This is the absolute nastiest McDonalds I have ever seen. Was going to eat but the smell took my breath away. I am on oxygen and went to the bathroom and it was so nasty and stunk I could hardly breathe. Lots of employees but not good service at all. Most of them were standing around talking to one another. Would only wait on one person at a time. Needless to say I didn’t order and went elsewhere to eat. It was 🤢 disgusting 🤢 🤢🤢🤢
  • RM
    Regina McLeod
    Oct 26, 2025
    1.0
    Some of the people that work there not all of them be very rude when they are on the intercom talking to us and we understand that they have to get it out quick but still they need to be polite and respectful then they can understand what we are saying so it can be quick are tone of voice and a snappy words

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Laurinburg, NC?

The McDonald's in Laurinburg offers drive-through service 24 hours a day, every day of the week.

Can I order delivery from McDonald's in Laurinburg, and what are the delivery hours?

Yes, you can order delivery from this McDonald's location. Delivery is available daily from 6:00 AM to 11:00 PM.