Service Speed
Customers frequently reported long wait times for food, especially in the dining area, with some experiencing waits of over 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale items, and poor preparation.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, and concerns about food safety.
Customer Service
While some customers praised individual staff members for their friendliness, overall service was inconsistent, with reports of rude behavior and lack of attention.