Panera Bread

3.4
219 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knightdale is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6800 Knightdale Blvd, Knightdale, NC
27545, United States

Hours

Reviews

3.4
219 reviews
5 stars
89
4 stars
29
3 stars
22
2 stars
29
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, especially in the drive-thru, with long wait times for food orders.

Food Quality

While some customers praised the food quality, others expressed disappointment with portion sizes and missing ingredients.

Customer Service

Customer service experiences varied, with some staff receiving high praise for their friendliness and attentiveness, while others were criticized for inattentiveness and lack of communication.

Cleanliness

The restaurant was generally noted for being clean, although some customers suggested improvements in maintaining cleanliness.

Order Accuracy

Multiple reviews indicated issues with order accuracy, including missing items and incorrect orders.
  • SM
    Small Moves
    Nov 15, 2025
    1.0
    I don’t usually leave reviews, but this Panera experience felt like a social experiment to test my patience and survival skills. First off, my order was apparently ready… but only in Panera’s Secret Realm where no employee is allowed to speak of it. Nobody told me anything. My food was sitting there like an abandoned child waiting to be claimed. Then I looked for a table. Every single one looked like a crime scene. Crumbs, smears, mystery liquids — I thought I needed an evidence bag. I ended up wiping down my own table like I worked there part-time. The atmosphere? Imagine a place where no one makes eye contact and everyone acts like customer service is a rumor they heard once in a dream. Not one person was hospitable. Not a smile, not a “hello,” not a “your sandwich is crying in the pick-up window.” I came in hungry. I left confused, tired, and spiritually older. Panera, do better. This ain’t it.
  • RJ
    Reggie Johnson
    Nov 13, 2025
    2.0
    The portions are just way too small for the amount of money they charge for a half of a sandwich
  • JS
    Jody Stancil
    Nov 7, 2025
    1.0
    They’re not taking credit cards and I’ve been in the line for 20 minutes. Somebody have some forethought and put a sign by the drive through so you don’t waste peoples time.
  • SP
    sharon prince
    Nov 6, 2025
    1.0
    This has to be one of the worst Panera restaurants as far as service. If you order something on mobile app it’s never ready on time and if you are in drive thru well good luck because you might be in the line a really long time.
  • EF
    Evie F
    Oct 31, 2025
    2.0
    I generally enjoy the service, food and atmosphere of this location. I am a sippers club member and got a special for $2 to try the new hot chocolate. I was hoping it was something special since they were promoting it. I was sorely disappointed. It tasted like half a scoop of instant hot chocolate made with a cup of sweet cream. It was way too sweet and there was really no chocolate flavor. I will keep coming here for other items but don’t waste your time with the hot chocolate,

Frequently Asked Questions About Panera Bread

Does Panera Bread Knightdale accept reservations?

No, Panera Bread Knightdale does not accept reservations.

What are the opening hours for Panera Bread Knightdale?

Panera Bread Knightdale is open daily from 7:00 AM to 9:00 PM.