McDonald's

3.8
1744 reviews
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Business Details

7141 Knightdale Blvd, Knightdale, NC
27545, United States
(919) 266-6700
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7141 Knightdale Blvd, Knightdale, NC
27545, United States

Hours

Reviews

3.8
1,744 reviews
5 stars
748
4 stars
416
3 stars
263
2 stars
104
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Wait Times

Customers consistently mentioned long wait times in both drive-thru and curbside pickup.

Food Quality

While some customers praised the food, others complained about cold items and incorrect orders.

Cleanliness

Several reviews noted cleanliness issues, particularly in the bathrooms.
  • BC
    Babette Carter
    Oct 24, 2025
    1.0
    We went through drive thru about 11pm. The young lady was very short as we ordered our food. She told us 2nd window and we made a mistake and went to the wrong window. She came to the window we were at stated our total with the wrost attitude. When she bought us our food she still had the attitude ,pushed the food at us and let the window slam as we were trying to talk. We sat at the window a few moments and the manager came. We told him how she was acting and he never apologized then or after we gave our food back and asked for a refund. Her action showed us McDonald's did not care about out $40 order and his actions showed us that it is ok for his employee to treat a customer rude.
  • PR
    P R
    Oct 24, 2025
    1.0
    They refused my survey code.
  • CT
    Cecilia Torres
    Oct 19, 2025
    1.0
    Las cajeras son groseras con los hispanos o latinos sobretodo en la mañana
  • JH
    Jeah Hazell
    Oct 2, 2025
    1.0
    This is by far the worst McDonalds to ever exist. After calling for years they will never get it together and it breaks my heart to have to keep telling my kids to pick anything other than McDonalds when eating by home in knightdale. I spend 25$ plus every visit to always have to revisit store for forgetting an item. They never pick up and give you the worst attitude when your back for their mistake just a waste of money and time to only receive a card for a sandwich or a kids meal when you call and complain to corporate I give up!
  • GS
    gabe soso
    Sep 21, 2025
    1.0
    i ordered food for my siblings and some girl with the nappy red hair, glasses and earring tossed the food tray and sent my fries flying everywhere on the table and proceeded to speed walk away terrible customer service since they are also slow
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location on weekdays?

The McDonald's at 7141 Knightdale Blvd is open from 5:00 AM to 10:00 PM Monday through Friday.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, extended to 2:00 AM on Friday and Saturday, and until 11:00 PM on Sunday.