Five Guys

4.2
1001 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1018 Shoppes At Midway Dr. in Knightdale is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1018 Shoppes At Midway Dr., Knightdale, NC
27545, United States

Hours

Reviews

4.2
1,001 reviews
5 stars
576
4 stars
228
3 stars
87
2 stars
42
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, although some reported instances of poor service and rudeness.

Food Quality

The burgers and fries received high marks for taste and freshness, but there were complaints about portion sizes and incorrect orders.

Cleanliness

While some reviews noted a clean environment, others highlighted issues with cleanliness, particularly in the dining area and drink stations.

Pricing

Customers expressed concerns about rising prices and perceived value, with some feeling the cost was not justified by the portion sizes or quality.
  • HW
    Hayley White
    Dec 24, 2025
    5.0
    We had an amazing experience at Five Guys today. Despite the fact that the credit card machine was down, Kaiden, the gentleman who was at the register was so nice and genuinely friendly. He had a great attitude, was super helpful, and made the whole experience even better. It’s always refreshing to get such awesome customer service!
  • PC
    Pamela Walker Cullipher
    Dec 21, 2025
    5.0
    Best friend ever. Burger are good too
  • TJ
    Trevon Johnson
    Dec 18, 2025
    5.0
    Food super delicious πŸ˜‹
  • CC
    Cassie
    Nov 7, 2025
    1.0
    My husband and I walked int!o this location yesterday and was really craving a cheeseburger and those wonderful fries! The second I walked in, I was blasted with such loud and obnoxious music that I just used the restroom and went right back out that door. There was no way you could you sit and have lunch. The few minutes we were in there, we had to shout just to hear each other! Owner's need to do a surprise visit!
  • DD
    Don
    Nov 3, 2025
    5.0
    Great food and the service was amazing. Very accommodating staff.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.