Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1018 Shoppes At Midway Dr. in Knightdale is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
996 reviews
5 stars
571
4 stars
228
3 stars
87
2 stars
42
1 star
68
What are people saying?
AI-generated from recent customer reviews
Management Issues
Several reviews highlighted concerns about management practices, including rude behavior towards staff and poor handling of customer complaints.
Food Quality
While many customers praised the burgers and fries, there were complaints about inconsistent food quality, including issues with portion sizes and incorrect orders.
Service Experience
Customer service experiences varied, with some praising friendly and efficient staff, while others reported impersonal service and long wait times.
Cleanliness Concerns
Multiple reviews pointed out cleanliness issues in the dining area and food preparation areas, impacting the overall dining experience.
Pricing Feedback
Customers noted that prices have increased, leading to concerns about value for money, especially given the inconsistent quality of food.
- CCCassieNov 7, 20251.0My husband and I walked int!o this location yesterday and was really craving a cheeseburger and those wonderful fries! The second I walked in, I was blasted with such loud and obnoxious music that I just used the restroom and went right back out that door. There was no way you could you sit and have lunch. The few minutes we were in there, we had to shout just to hear each other! Owner's need to do a surprise visit!
- DDDonNov 3, 20255.0Great food and the service was amazing. Very accommodating staff.
- JSJennifer SalazarOct 29, 20255.0Manger is great! Seemed like he was training new stuff and was great at encouraging to communicate
- LBLayla BakerOct 29, 20255.0Always great
- ALAdrian LandOct 26, 20255.0Love the staff here very hardworking and friendly they do a great job. Oct 26 1:40 thank you
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1018 Shoppes At Midway Dr. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys in Knightdale?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, Five Guys offers delivery service every day from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer any gluten-free options?
Yes, sandwiches like burgers and hot dogs can be ordered without buns as wraps or bowls, providing gluten-free options, although cross-contamination risk exists.
Is Five Guys suitable for families with children?
Yes, Five Guys welcomes children and offers high chairs, making it family-friendly.
What casual attire is appropriate when visiting Five Guys at Knightdale?
Casual attire is recommended when visiting Five Guys at this location.
Can I visit other places near Five Guys at 1018 Shoppes At Midway Dr.?
Yes, nearby places include Subway sandwich shops, Island Nails and Spa, and Vida Dulce ice cream shop, providing options for dining, beauty, and dessert close to Five Guys.
How can nearby restaurants like IHOP and Slice of NY Pizza complement my visit to Five Guys?
After enjoying Five Guys for lunch or dinner, you might want to visit nearby IHOP for breakfast/brunch or Slice of NY Pizza for Italian cuisine, offering diverse dining experiences within walking distance.
Are there nearby services and shops that customers can visit when coming to Five Guys?
Yes, customers can visit nearby shops such as Michaels for crafts, Visionworks for eyewear, and AT&T Store for electronics while in the area.