Brand Certified
Dunkin'
3.0(703 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
7137 US Hwy 64 East, Knightdale, NC
27545, United States
Certified by Dunkin' • Mar 01, 2026
(984) 344-4276
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knightdale, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.0
703 reviews
5 stars
217
4 stars
99
3 stars
76
2 stars
69
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of accountability from staff when mistakes occurred.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, contributing to a negative dining experience.
Food Quality
Customers frequently complained about the quality of food, including stale items and poorly prepared meals.
Management Issues
There were multiple mentions of poor management practices, including understaffing and inadequate training of employees.
- LCLaura Cohen5 days ago5.0Fantastic service!! KayKay is the best!!! She helped in the drive thru when my toddler was having a meltdown! The smile and customer service she and the team provided was top notch!! And my coffee was made perfect & munchkins were delish!!
- SDSeth van DyckFeb 15, 20261.0Worst donut I’ve had in my life. Hard as a rock. I went back through the drive thru, and they said they couldn’t do anything because it’s a mobile order???😭 what
- MSMel SimsFeb 15, 20261.0Didn’t receive our drinks when we got our food, didn’t receive all our food until we had to go up and ask. Waited a good ten minutes for our drinks and when we still didn’t get it went up to the counter again. Asked for where the drinks were and one of the workers up front said “this is what happens when you order complicated shit when we’re busy” to her coworker loudly and within earshot. Drinks were a refresher and an iced vanilla latte.
- TSTrenton SchmitFeb 14, 20265.0It’s been about two months since I’ve been here with my family due to consistency issues with our orders previously. Today our order took a little longer than usual but everything tasted great and the staff was very friendly! We were very happy to see some new faces and have great service. Great job management team on finding some competent staff and for offering the service we want! DD is back in Knightdale! I’ll be sure to share the good news.
- NANicole AguileraFeb 10, 20261.0You go to get yourself breakfast and get cussed out in the line because the drive thru person didn’t give you clear instructions. Real great start to the day being honked at because the drive thru person asked the other cars behind you to honk at you. And for the people who decided that me being in front of them waiting for my food too was too much for them and their day how about you go inside and get your food instead of going through drive thru. They also never have my drink in stock which is insane considering how popular the drink is
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website