Dunkin'

Reviews

• SS

  Sarai Sarai

  Nov 11, 2025
  2.0
  Employees need better training at this location. I was hoping to order from Baskin and robin but the DD cashier said they weren't serving that area and it was closed. Then I asked her what frozen drinks they have and she said coffee. I was looking for a fruit frozen drink and casher acted like they didn't know what I was asking for. So I just walked out. Terrible customer service.
• AM

  Ashley MacLachlan

  Nov 1, 2025
  1.0
  This Dunkin’ location is consistently the worst in the area. They never make our drinks correctly, half of the time they have the front door locked, and the staff is generally rude. Today I ordered a cold brew with butter pecan and blueberry…and got a cold brew with no flavoring….and this is not the first time that has happened.
• SB

  Sarah Burnette

  Oct 24, 2025
  5.0
  I do not know his name, but he is the ONLY reason I come to this Dunkin Donuts because he has the best attitude, always speaks and is just overall a super friendly guy. I just don't know his name but he knows who he is, he shows up to work despite. I shall find out his name and come back with an edit. He's the reason!
• SS

  Shay

  Oct 21, 2025
  4.0
  I went there for the 1st time ever I asked fr extra milk it was a whole excuse fr the manager I didn't want argue about milk so I left unsatisfied with my drink half full with ice and powder on top super disappointed and I love dunkin donuts
• RW

  Ranada Wooten

  Oct 15, 2025
  1.0
  Worse Location In the Triangle First off the staff here is ALWAYS rude. But last night was the final straw for me. On Tuesday, October 14th myself and 5 other patrons were at this location waiting outside the locked door after attempting to order at the drive thru at 6:40pm wanting to place orders. As patrons continued to come up from the drive thru and to the door also wanting service we all waited discussing the fact that these employees are always rude and that they seemingly REGULARLY close early. When the cashier finally came to the door I asked her why we couldn’t come in and she said “we are closed” when I asked why, seeing as how it wasn’t 7pm yet; her response was “We have the clean up”. Shocked by the answer I asked if that’s not what you do AFTER closing? She asked if I wanted to talk to the manager to which I replied “yes”. At this point I waited another couple of minutes before the manager finally came (still not 7pm yet). I asked the manager on duty why they were closed and she became loud and belligerent with me so I asked her for the number to contact corporate office to avoid further confrontation. I was told to “Google it” very rudely as she closed the window and walked away. I will not be going to this location again and I encourage others to stop using this location as well. This seems to be the only way to get better service… hit these places in the pocket. ALL of the people in staff that night need to be fired because this is NOT how you treat customers.

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