ALPACA CHICKEN is a veteran, minority & family-owned and operated business since 2007 with current locations in Raleigh, Garner, Durham, Cary, Apex & Sanford, North Carolina. Our specialty is our signature Peruvian “Pollo a la Brasa” style Rotisserie Chicken, marinated and slow cooked over natural wood charcoal in our signature custom-made rotisserie oven. At Alpaca we use only All-Natural Chickens free of any added hormones and free of any FDA allergens. We also offer house favorite Peruvian Entrées such as Arroz Chaufa and Lomo Saltado that are made to order so you always get a fresh made plate.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.