Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Food was spot on! I ask the girl at the drive thru for plenty of Arby’s sauce. She put 4 in the bag between 2 sandwiches and 2 fries. I need 4 minimum for 1 sandwich. I told her 3 time to put plenty. Customer service ain’t what it used to to be.
PS
Paul Skenes
Feb 21, 2026
1.0
Absolutely horrible staff and service. I have lived in Knightdale my entire life and it is the worst it has ever been. Rude and slow.
JC
J C
Jan 29, 2026
5.0
I love this Arbys in Knightdale and the female store managers here have taken to heart making sure this store runs proper, provides fresh food and friendly service.
CW
Christynn Williams
Jan 15, 2026
1.0
Last Thursday, my boyfriend and I visited this Arby’s, and unfortunately the experience was terrible from start to finish.
I ordered a buffalo chicken sandwich with extra ranch and a medium curly fry. The sandwich was cold, soggy, and barely put together — it was literally falling apart. There was also no extra ranch at all, despite asking for it. The fries were nothing special, but the sandwich alone was enough to ruin the meal.
My boyfriend ordered the chicken tenders with a medium fry and a drink. The tenders were so hard that he almost cracked a tooth biting into them. That’s completely unacceptable.
The atmosphere inside the restaurant was also unpleasant. It was extremely cold, and the condiment station was completely empty. No ketchup, no mustard — nothing. We had to keep going back to the counter just to ask for basic condiments, even though there’s a whole setup meant for customers dining in.
Overall, the food quality was very poor, the restaurant was unprepared, and the experience was disappointing. I honestly don’t understand how this location is still open. Definitely would not recommend.
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Certified April 26, 2026Yext Knowledge Graph
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