Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised individual staff members while others reported rude and unprofessional behavior.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Multiple complaints about cleanliness, particularly in restrooms and dining areas.
Wait Times
Long wait times reported frequently, both in drive-thru and in-store, leading to customer frustration.
Order Accuracy
Numerous instances of incorrect orders and missing items, contributing to negative experiences.
SC
Shawn Currie
Dec 27, 2025
4.0
Great customer service. Hardworking
Crew!
KV
Kelly Vibes
Dec 18, 2025
5.0
I enjoy having their Grilled chicken apple pecan salads. Burgers are amazing as well. Fries are usually hot, fresh and a little crispy. Mmmmm so good. They have an reward program as well, which can save you some money or get free food! I don't think you can beat that, lol.
RR
Ronda Rodriguez
Nov 29, 2025
1.0
Eating here now. The absolute worst food, service and attitudes of any Wendy’s we have ever been subject.
Will never grace these doors again.
The owner should be more selective with his hires, especially the one that is servicing the counter now!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Can I order Wendy's delivery at this Kinston, NC location?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's?
You can provide feedback via the Customer Care team through live chat, phone at 888-624-8140, the online survey, or call the restaurant directly at (252) 361-5893.
Where is this Wendy's located?
It is located at 2409 N. Herritage Street, Kinston, NC 28501, USA.
What are some nearby places of interest close to this Wendy's?
Nearby places include Home Health & Hospice Care, Rent-A-Center, Biscuitville, Family Dollar, Wells Fargo Bank, Burger King, and Piggly Wiggly.
Can I stop by Biscuitville for breakfast before visiting Wendy's?
Yes, Biscuitville is nearby and offers breakfast options, making it a convenient choice if you want to visit multiple local breakfast spots.
Is there a nearby bank where I can withdraw cash before dining at Wendy's?
Yes, Wells Fargo Bank is close by, where you can access ATMs and banking services before or after your meal at Wendy's.
Are there other fast food burger restaurants near this Wendy's for comparison?
Yes, Burger King is located nearby as another fast food burger option.