Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
760 reviews
5 stars
295
4 stars
166
3 stars
131
2 stars
62
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Customer Service
Service quality varied significantly; some staff were praised for friendliness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders.
- NMNate McLeodNov 16, 20251.0Won't even take orders at the drive through.
- LWL WilliamsNov 9, 20255.0Wendy's at this location has really stepped up their game, with better quality food. Thank you all for caring.
- AVAlora VitalisSep 23, 20255.0Always hot and fresh people skills could be better but the crew Member Travis at the New Bern Wendy's was outstanding 5 stars to him
- JLJoannie LangstonSep 18, 20251.0Live at beach went back home to see family in Joco. On way back home stop to get a burger waited 15 minutes in drive through or more and finly got cheese burgers cold nothing on it. I know burgers were ready but girl at drive through winder. Slow slow 🐌 this was 9/14/25 don't go there go next door chick fillet got to be better. Never will stop there again. To better help.
- PIpennie ipockSep 15, 20255.0The young man who took my order had great customer service the young lady that served me at the window had great customer service and whoever was cooking in the kitchen is on fire because that was the best fast food Burger I have ever in my life had you guys are on point this night
Frequently Asked Questions About Wendy's
Is Herritage Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kinston, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kinston, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (252) 361-5893.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Herritage Wendy’s serve breakfast?
Yes, this Wendy’s location in Kinston, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Can I order Wendy's delivery at this Kinston, NC location?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's?
You can provide feedback via the Customer Care team through live chat, phone at 888-624-8140, the online survey, or call the restaurant directly at (252) 361-5893.
Where is this Wendy's located?
It is located at 2409 N. Herritage Street, Kinston, NC 28501, USA.
What are some nearby places of interest close to this Wendy's?
Nearby places include Home Health & Hospice Care, Rent-A-Center, Biscuitville, Family Dollar, Wells Fargo Bank, Burger King, and Piggly Wiggly.
Can I stop by Biscuitville for breakfast before visiting Wendy's?
Yes, Biscuitville is nearby and offers breakfast options, making it a convenient choice if you want to visit multiple local breakfast spots.
Is there a nearby bank where I can withdraw cash before dining at Wendy's?
Yes, Wells Fargo Bank is close by, where you can access ATMs and banking services before or after your meal at Wendy's.
Are there other fast food burger restaurants near this Wendy's for comparison?
Yes, Burger King is located nearby as another fast food burger option.