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Wendy's

3.4
(1099 reviews)

Business Details

(252) 361-4186

About

Fast Food RestaurantWendy's
At Wendy’s in Kinston, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kinston, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4535 Us Highway 70 West, Kinston, NC
28504, United States

Hours

Reviews

3.4
1,099 reviews
5 stars
356
4 stars
240
3 stars
172
2 stars
102
1 star
229

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, reheated, or poorly prepared food, with many expressing disappointment in the overall quality.

Service Speed

Many reviews highlighted extremely slow service, with long wait times both in the drive-thru and inside the restaurant.

Cleanliness

Multiple customers noted unsanitary conditions, particularly in the bathrooms and dining area, with some describing the restaurant as filthy.

Customer Service

While some reviews praised individual staff members for their friendliness, many others reported rude or unprofessional behavior from employees.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and a general lack of attention to detail.
  • JR
    jay repass
    Feb 5, 2026
    1.0
    This restaurant has consistently gone downhill for years now. Last month I had the same poor experience with inedible food. Today I decided to give it one more try so I did a drive through order and once again was very disappointed. The burgers were obviously reheated from lunchtime; they were cold and rubbery. One burger was slathered in ketchup and one was overly smothered in mayonnaise. The fries were once again short greasy, darkened nubs not fit to eat. Obviously the grease needs to be changed occasionally and is not being. A complete waste of over $30 for absolutely nothing! This will be my last visit to this establishment unless or until I am absolutely certain that the food quality and service has significantly improved.
  • LL
    Lee
    Nov 16, 2025
    5.0
    I went to the drive-through the staff is friendly.
  • AH
    Andy Hardison
    Oct 16, 2025
    3.0
    The lady at the register was super nice. The food was OK . The burgers seemed to be pre put together. They were not hot and fresh.
  • JT
    James Eddie Turner
    Oct 15, 2025
    1.0
    Just close this location down cause yall never have anything and it is never anyone at work. Wait time is crazy long, food is cold and wrong.. just close !!!
  • AS
    Aldorian Sauls
    Oct 11, 2025
    1.0
    Systems always down at night but call the other wendys in town systems are fine. The night crew that work at this one seem they rather play on the clock than work

Frequently Asked Questions About Wendy's

Is West Kinston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the typical operating hours for the drive-through at Wendy's in Kinston, NC?

The drive-through at this Wendy's location is open daily from 10:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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