Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,096 reviews
5 stars
356
4 stars
239
3 stars
172
2 stars
102
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Cleanliness
Numerous reviews highlighted unsanitary conditions in both the dining area and restrooms.
Food Quality
Customers frequently received cold or incorrect food orders, with some items being out of stock.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including cursing and lack of attentiveness.
Operational Issues
Frequent complaints about broken systems, slow service, and staff being unproductive during busy times.
- LLLeeNov 16, 20255.0I went to the drive-through the staff is friendly.
- AHAndy HardisonOct 16, 20253.0The lady at the register was super nice. The food was OK . The burgers seemed to be pre put together. They were not hot and fresh.
- JTJames Eddie TurnerOct 15, 20251.0Just close this location down cause yall never have anything and it is never anyone at work. Wait time is crazy long, food is cold and wrong.. just close !!!
- KJK JameOct 6, 20251.0This is the dirtiest place to sit in and eat. 94.5 rating? Are you kidding me. Whoever gave that rating never looked up or down. Now…sit down with the food and open a sausage and cheese English muffin that’s dripping with grease. I don’t mean regular ole grease I mean swimming in grease. I threw it out entirely. The other one was ok at best but my stomach was already turned. So I drank my coffee and left. Mental note Never Ever Ever stop there again.
- BBBen BatchelorOct 1, 20252.0Absolutely horrible customer service. On two separate occasions now they have asked me to pull up and they would bring my food out. Today when they asked me to pull up, it was because they did not have unsweetened tea. I pulled up, waited 17 minutes before I went in. Mind you, 8 customer received their orders via drive through after I pulled up. I went inside, my order was not ready nor had they started the unsweet tea. The young gentleman in the back preparing the food tried to shoot some bs in a sarcastic tone of voice, of being short staffed. But I counted 5 staff members on duty working and have seen fewer do better! This establishment has a complete lack of customer service and should be avoided until there is either a change in staff who care, or they are replaced with Ai. Personally, I'm hoping its Ai. Edit: after thinking about it. Im not sure if the gentleman in the back was a manager or just a line cook being nosey. Nonetheless, excuses should never be the resolve to customer complaints, especially poor excuses at that.
Frequently Asked Questions About Wendy's
Is West Kinston Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kinston, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kinston, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (252) 361-4186.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Kinston Wendy’s serve breakfast?
Yes, this Wendy’s location in Kinston, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the typical operating hours for the drive-through at Wendy's in Kinston, NC?
The drive-through at this Wendy's location is open daily from 10:00 AM to 2:00 AM.
Is the Wendy's in West Kinston currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. You can check availability by entering your address in the Wendy’s app or at order.wendys.com.
How can I apply for a job at the Wendy's in Kinston, NC?
Visit the Wendy's Careers page and search for jobs in Kinston, NC to see current hiring opportunities at this location or nearby.
What payment options are accepted at Wendy's in Kinston?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Does this Wendy's serve breakfast, and what meal options are available?
Yes, breakfast is served along with lunch and dinner, including combos, sandwiches, coffee, and sides.
Where is Wendy's located in Kinston, NC?
This Wendy's is located at 4535 Us Highway 70 West, Kinston, NC 28504.
What other fast food restaurants are near Wendy's on Us Highway 70 West?
Nearby fast food options include Chick-fil-A, McDonald's, and Smithfield's Chicken 'N Bar-B-Q, offering customers a variety of dining choices close by.
Are there any entertainment venues near Wendy's in Kinston?
Yes, customers can visit nearby cinemas like Premiere Theatre, UEC Theatres, and Kinston Premiere Cinema 7 for movies before or after dining at Wendy's.
What stores are located near Wendy's if I want to go shopping before or after my meal?
Lowe's Home Improvement is close by for home and hardware needs, and Blue Rhino Propane Exchange is also nearby for propane supplies.