Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,501 reviews
5 stars
564
4 stars
351
3 stars
262
2 stars
119
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot meals while others complained about cold, poorly prepared items.
Cleanliness
The cleanliness of the restaurant received positive remarks, with some customers noting it was well-maintained and sanitary.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others reported rude behavior, suggesting inconsistency in customer service.
- JSJoyce Philbeck SmithJan 5, 20262.0No place to get napkins. I had to go back to the counter to ask for some. Elderly people had a hard time standing in line to order food because there was only one register and the young woman working the register was also taking food out to customers and running food outside to people in the drive thru.
- MLMel LangJan 2, 20261.0Terrible service. Refused to take our order and was told kiosk only.
- BDBessie DeloatcheDec 30, 20255.0Out side the driveway was dirty needs cleaning
- TSTiger supporter0848Nov 30, 20253.0The food was standard McDonalds food. The service is about what you should expect at any other these anymore which is, at best indifferent if not at times rude. Today was better than some I guess.
- RZRobert ZorziNov 25, 20253.0A bit of a long wait, no menu board, to-go order no napkins or condiments must ask. Attitude good hash browns a bit soft and undercooked caramel frappe to many ice chunks not creamy. 2 dollars for a 2 half slice of bacon.
Frequently Asked Questions About McDonald's
What are the regular opening hours of the McDonald's at 612 E New Bern Road, Kinston?
This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM via McDonald's delivery service using their website or smart link.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is supported as part of their pickup and delivery services.
Where can I order food online from this McDonald's?
You can order online via their official McDonald's order page or through the McDonald's App available on iOS and Android.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Taco Bell, Burger King, Tiawan (Chinese fast food), and Byrd's Restaurant, offering variety for different tastes near the McDonald's location.
Are there any convenient gas stations close to this McDonald's?
Yes, several gas stations like Kinston Foodmart, Kangaroo Express, CITGO, bp, and Circle K are nearby, making it convenient for customers to refuel while grabbing a meal.
What local attractions or services can I visit near this McDonald's?
Near this McDonald's you can visit Lenoir Community College, Waffle House for breakfast, the UPS Access Point for shipping needs, and Tractor Supply Co. for home improvement supplies.