McDonald's

3.4
1661 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 W Vernon Ave, Kinston, NC
28501, United States

Hours

Reviews

3.4
1,661 reviews
5 stars
547
4 stars
357
3 stars
317
2 stars
154
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness, many reviews highlighted rude staff and poor service, especially during night shifts.

Speed of Service

Numerous customers reported long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.

Food Quality

Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received cold or incorrect orders.

Cleanliness

Cleanliness of the restaurant received both positive and negative remarks, with some customers noting clean areas while others reported unsanitary conditions.
  • JH
    Jeremy Hernandez
    Dec 2, 2025
    5.0
    Allison was ABSOLUTELY amazing !!! Her customer service was great. Definitely need more employees like her. Thank you for your service.
  • KC
    Kent Chambers
    Nov 30, 2025
    3.0
    Very slow...it took 15-20 minutes to get our meal. I think our ticket got lost behind the counter. I would avoid this location.
  • TL
    Take Me To Your Lido
    Nov 5, 2025
    2.0
    Most of the time, the food is just not even warm. Its hard to really get a decent meal there. People can be friendly or rude, it just depends on when you go. Most times it seems they dont care how they throw your meal together. At times, I wonder if they stepped on it first.
  • MR
    Molly Roper
    Oct 17, 2025
    1.0
    If I could leave 0 stars I would. The service here is appalling. The staff are extremely rude. Waiting over 45 minutes for one meal with no explanation from employees AND the manager as to why it took so long is ridiculous. The lack of care from the MANAGER is laughable. This location needs to clear house and start again.
  • NM
    Nicholas McCuiston
    Oct 17, 2025
    1.0
    Terrible service. Ordered through app…didn’t go through, but still charged my bank. Manager was no help. Do not recommend.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 110 W Vernon Ave, Kinston, NC?

The McDonald's at 110 W Vernon Ave, Kinston, NC is open from 5:00 AM to 1:00 AM every day of the week.

Does McDonald's offer delivery service and when is delivery available?

Yes, McDonald's offers delivery service available daily from 5:00 AM to 11:59 PM.