Bojangles

3.9
813 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3007 N. Heritage St., Kinston, NC
28501, United States

Hours

Reviews

3.9
813 reviews
5 stars
372
4 stars
191
3 stars
120
2 stars
55
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving cold or improperly cooked items, while others praised the freshness and taste.

Customer Service

Mixed reviews on customer service; some staff were described as friendly and attentive, while others exhibited poor attitudes and lack of professionalism.

Speed of Service

Drive-thru service is generally quick, but some customers experienced long wait times, especially during busy hours.

Cleanliness

The facility is often noted for being clean, even during rush hours, contributing positively to the overall dining experience.

Management Issues

Concerns raised about management and staff training, with some customers suggesting a need for better oversight and customer service training.
  • JJ
    J Whitehead (Ms J)
    Nov 2, 2025
    4.0
    The drive thru line is long but quick Parking lot is tight but manageable
  • LD
    Laura Dowdal
    Oct 24, 2025
    5.0
    This Bojangles is great the food was wonderful the staff and customers always so friendly however one morning was a bit tense as a group of older teens came in and were VERY LOUD AND RUDE ABS SAYS SOME VERY MEAN THINGS TO AN OLDER GENTLMAN IT MADE ME WANT TO CRY FOR THE OLD MAN AND NOBODY THAT WORKED THERE SAYS ANYTHING TO THIS TEENS!! IT WAS JUST A TENSE GUT CLENCHING MOMENT UNTIL THEY FINALLY LEFT. IT WAS THE ONLY TIME I WAS DISAPPOINTED IN THE STAFF
  • KC
    Katherine Coward
    Oct 21, 2025
    5.0
    Great staff, service and food!
  • TB
    Temeka Brinson
    Oct 17, 2025
    5.0
    I went here this week. Food was made fresh. Customer service was the best I have experienced at a bojangles. I felt they went above and beyond and care about their customers. Keep up the good work.
  • SD
    Stanley Drewery
    Oct 7, 2025
    3.0
    Stopped by this location while traveling was kinda in a hurry to meet a deadline in Greenville. I ordered the big fish combo. For some reason I got so I time my wait times at drive thru and it took fourteen minutes to get my food. Im thinking while waiting that boy it's going to be hot!! The fish sandwich was room temperature and the fries were really hot. I guess they made the sandwich then drop the fries. Over all the food was good!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the regular operating hours for Bojangles at 3007 N. Heritage St., Kinston?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.