Bojangles

3.9
817 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3007 N. Heritage St., Kinston, NC
28501, United States

Hours

Reviews

3.9
817 reviews
5 stars
374
4 stars
192
3 stars
120
2 stars
56
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, with many receiving cold or undercooked items, while others praised the freshness and taste of their meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to special requests.

Cleanliness

The establishment was noted for its cleanliness during busy times, although some reviews mentioned issues with the dining area and restrooms.

Speed of Service

While some customers experienced long wait times, others appreciated the quick service, especially during breakfast hours.
  • EE
    Eric
    Dec 26, 2025
    4.0
    Good food as always. Can be quite busy at lunch time.
  • SM
    Sabra Miller
    Dec 20, 2025
    2.0
    This Bojangles never pay attention to the receipt or active listen to special order request. They do a little better in the early mornings then evenings when it seems like the younger workers are there. My experience at this location is horrible I just pray that they will work together as a team and active listen especially when no "Anything" is being requested and it's not honored.
  • JJ
    J Whitehead (Ms J)
    Nov 2, 2025
    4.0
    The drive thru line is long but quick Parking lot is tight but manageable
  • LD
    Laura Dowdal
    Oct 24, 2025
    5.0
    This Bojangles is great the food was wonderful the staff and customers always so friendly however one morning was a bit tense as a group of older teens came in and were VERY LOUD AND RUDE ABS SAYS SOME VERY MEAN THINGS TO AN OLDER GENTLMAN IT MADE ME WANT TO CRY FOR THE OLD MAN AND NOBODY THAT WORKED THERE SAYS ANYTHING TO THIS TEENS!! IT WAS JUST A TENSE GUT CLENCHING MOMENT UNTIL THEY FINALLY LEFT. IT WAS THE ONLY TIME I WAS DISAPPOINTED IN THE STAFF
  • TB
    Temeka Brinson
    Oct 17, 2025
    5.0
    I went here this week. Food was made fresh. Customer service was the best I have experienced at a bojangles. I felt they went above and beyond and care about their customers. Keep up the good work.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the regular operating hours for Bojangles at 3007 N. Heritage St., Kinston?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.