McDonald's

3.3
2633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
725 York Rd, Kings Mountain, NC
28086, United States

Hours

Reviews

3.3
2,633 reviews
5 stars
805
4 stars
533
3 stars
512
2 stars
225
1 star
558

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of custom requests.

Food Quality

Several customers experienced cold or poorly prepared food, with complaints about undercooked items and overall food quality.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.

Staff Attitude

Customer service varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • CM
    Cary Martin
    Nov 12, 2025
    5.0
    Really great people and service... fries were fresh and hot!
  • LP
    lindsey parker
    Nov 1, 2025
    1.0
    Slowest McDonalds…. What the point of ordering on the app ahead of time if you are just going to have to sit and wait for the food anyway…. And half the time it’s still lukewarm
  • ZZ
    Zach Robichaud (Zach)
    Oct 24, 2025
    3.0
    Parking was full but nobody was in the restaurant. It was pretty empty but it took a while to bring out our greasy fries and food. Place was cleanish I was told the womans bathroom smelled like a lot of urine.
  • MB
    Mistie Beach
    Oct 21, 2025
    3.0
    Stopped in for food after watching a band across the road. The service was not good, waited about 15 minutes to order, My chicken tenders were stone cold, I didn't eat them. I seen 1 lady doing the job of ordering, payment, and then the pick up window. I get that it was late but shouldn't have taken so long order cold food. Very disappointed 😞
  • SN
    Steven Newton
    Oct 20, 2025
    1.0
    I ordered 4 things, out of 3. 25% sucess ratio is tough when it includes Coke, and Dr.pepper

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kings Mountain?

McDonald's in Kings Mountain is open 24 hours, every day of the week.

When is the drive-thru at McDonald's available?

The drive-thru is open 24/7, seven days a week.