McDonald's

3.2
1000 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1013 Shelby Rd, Kings Mountain, NC
28086, United States

Hours

Reviews

3.2
1,000 reviews
5 stars
297
4 stars
190
3 stars
154
2 stars
95
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including cold, stale, or improperly cooked items, leading to customer dissatisfaction.

Cleanliness

Customers noted poor cleanliness in the restaurant, including unmaintained bathrooms and overall untidy dining areas.

Customer Experience

Many patrons expressed frustration with the overall customer experience, citing a lack of attention from staff and chaotic service.

Positive Feedback

Despite the negative reviews, some customers praised the food quality and friendly service at certain times, indicating inconsistency in performance.
  • MC
    Markus Crow
    Nov 4, 2025
    3.0
    Always waiting longer then I would have at others. But fries are always the best.
  • GB
    Grr Bruh (Bro)
    Oct 26, 2025
    5.0
    this is an amazing place,,, i love eating food and this is a great place. not only to eat food, but to also hang around with my friends after school. love you kings mountain mcdonalds near walmart♥️
  • BC
    Bobbie Gene Clack
    Oct 14, 2025
    1.0
    Stopped by to grab my mentally disabled daughter and myself a frappe and her a medium fry and 10pc nugget. Get told to pull into a spot to wait. I wait about 5 minutes and a lady comes walking out with my frappes and a bag but starts going to the car beside me so I assume bc the frappes it's my order and I say "Ma'am I think that's my order" and she gets so snotty and says "Whats yours?!?!" And then asks the man his order and hands him the bag. And I apologize and she comes and shoves the frappes through my window and starts to turn and walk away without saying anything with her attitude she had and I said how that wasn't all of my order and then she rolls her eyes and says "you didn't get your food?!" And I said no I didn't get anything just told to pull over here. That's why I thought it was my order she was walking out with bc the bag and frappes... Then she walks to the drive through window,apparently forgot stuff for the car nexts to me and walks it to him and hollers at me "She said she gave you your bag!" and I said no she did not. So she storms off inside and OBVIOUSLY was in there being some type of way and saying junk bc a different lady brought my order out and looked all confused and said "I'm sorry idk what's going on,why she's being the way she is or what just happened". And judging by the shirt she was wearing I'm pretty sure this was a shift lead or something. It's just ridiculous. I say all the time I'm done with McDonald's and continue to try and they are all the same no matter where you go..just trash people that works em. I officially truly am done. Chic fil a only bc they know how to do customer service!
  • CF
    Crystal Feaster
    Sep 26, 2025
    1.0
    Ordered a small fry an was eating them an bout threw up they smelled like straight raid (bug spray) had to take the fry’s out of my kids happy meals immediately so gross
  • KL
    Kim Lavender
    Sep 6, 2025
    2.0
    The employees there always act like they dont even wanna be there. They have such attitude issues. They mess the food order up all the time. I highly recommend not going there.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1013 Shelby Rd, Kings Mountain?

The McDonald's location at 1013 Shelby Rd is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru available at this McDonald's?

Drive-thru service is available daily from 6:00 AM to 11:00 PM.