McDonald's

3.2
1008 reviews
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Business Details

1013 Shelby Rd, Kings Mountain, NC
28086, United States
(704) 739-4463
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1013 Shelby Rd, Kings Mountain, NC
28086, United States

Hours

Reviews

3.2
1,008 reviews
5 stars
298
4 stars
192
3 stars
154
2 stars
96
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and poorly maintained dining areas.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on occasion.
  • SC
    Steven Crawford
    Dec 27, 2025
    2.0
    It's probably just me, but fast food as a whole has become less than flavorful. I special ordered a quarter pounder with cheese to assure it was fresh made and I was sorely disappointed. Perhaps my taste buds have changed, but it was terrible. I give up.
  • EF
    Eric Falls
    Dec 25, 2025
    1.0
    Terrible service, terrible attitudes. Going to the McDonald's is a disappointment! It starts at the drive thru speaker with people sound like your bothering them to place an order to the pick up window with attitudes and orders more so than not! This McDonald's has became a disappointment!! It wasn't always this way but is within the last 6-12 months!
  • CL
    Christopher Long
    Dec 13, 2025
    1.0
    What is this, paid for a McRib and I get this, no heads up or we out of buns just here
  • DP
    Darrell Pearson
    Dec 6, 2025
    1.0
    This location is chaos defined. They only care about the drive-thru. Inside customers have long waits for their orders. Customers have to stand and wait at the counter for attention. One has to practically beg for condiments. Sweet tea and napkins are in rare supply for dine-in customers. Sandwiches are made incorrectly and the fries get cold while waiting for someone to attend to and remake food. Teens are allowed to run amok, further creating a terrible atmosphere.
  • SR
    Sharon Renee
    Nov 27, 2025
    5.0
    Stopped at this place on Thanksgiving night around 10:15. We went through the drive thru and ordered our food, the woman taking our order was so very friendly! She asked us how our Holiday was and greeted us with a smile. Our order was right, the food was hot and we were very pleasantly surprised.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1013 Shelby Rd, Kings Mountain?

The McDonald's location at 1013 Shelby Rd is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru available at this McDonald's?

Drive-thru service is available daily from 6:00 AM to 11:00 PM.