Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,812 reviews
5 stars
671
4 stars
433
3 stars
278
2 stars
157
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of greetings, and mistakes with orders.
Food Quality
Customers reported inconsistent food quality, with issues such as cold burgers, missing items, and poorly prepared fries.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables, floors, and bathrooms.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
- SMSam M4 days ago5.0The woman who handed my food was delightful.
- BSBrian SJan 4, 20262.0save time and go to the dairy o nextdoor. a million times better and their dining room isn't closed due to staffing issues. literally two cars in the lot running the place makes you wonder how clean things are.
- TDTheta DavisDec 24, 20252.0The food is okay, but even fresh out the fryer fries were unsalted, tea is ultimately disgusting like they haven't cleaned whatever lines they use for it. They tell me it's gold peak anyway, but even bottled gold peak is half decent. Whatever they give me smells rotten. How does tea smell rotten? I can't ever get a chocolate frosty most times, whenever I stop by is a surprise to me if they don't say "we only have vanilla." Used to be better, pick it back up. I don't wanna eat just Dunkin or McDonald's and subways so dang expensive.
- TBT BaldwinDec 14, 20251.0Walked in was NOT greeted. Cashier comes on to register. Not ONE WORD. Our family proceeds with stating dine in and gives order. STILL NOT ONE WORD. My daughter asks what's wrong? I state waiting on cashier to tell me the price. So I try to extend grace since because person could have cognitive issue. BUT WAIT FOR IT. As we're getting our drinks I observe cashier is having full blown convo with her coworker. So I let my husband know. He asks if she's OK? She said not one word gestures to her coworker who tells her to be nice. We ask for her name and says she cannot give name. My husband had to go back to ask for receipt. On the receipt the name SARA is on it. So let's make sure this is the right person, she's a shorter caucasian female with glasses. Talking to your coworker doesn't pay yoyr salary. Greeting customers and be friendly does. Your coworker shouldn't have to tell you to be nice to customers. Readers you may ask why we stayed. Well we were only here because SONIC didn't have their garlic burger. We WON'T BE BACK not when DAIRIOS is right next door. You may ask why we chose Wendy's their lobby was less crowded then DAIRIOS. CUSTOMER SERVICE ppl please understand AI can take your job...no unpleasant dispositions... If you lack the essential customer service skills stay at home or on the grill where you don't have to interact with people. I believe this novel is done....
- B1Barometer 1919Nov 30, 20252.0This Wendy's was not up to standards. Ordered a ranch chicken wrap, got no ranch. Kitchen not communicating with the order desk.
Frequently Asked Questions About Wendy's
Is Kernersville #2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular hours for Wendy's drive-thru in Kernersville, NC?
The drive-thru is open from 7:00 AM to midnight Monday through Thursday and Sunday, from 7:00 AM to 1:00 AM on Friday, and 8:00 AM to 1:00 AM on Saturday.
Does this Wendy's location in Kernersville serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their app or website.
Can I order Wendy's food for delivery near Kernersville?
Delivery is available near you if supported. Check availability by entering your address on the Wendy's app or order.wendys.com and using the delivery search.
What payment methods are accepted at Wendy's in Kernersville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutritional information online?
Menu and nutrition details are on menu.wendys.com and under each menu item’s Nutrition & Allergens link in the app or website.
Is there a way to provide feedback about my experience at this Wendy's?
Yes, you can contact the Customer Care team via live chat or phone at 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online. For direct contact, call (336) 992-2836.
What are some nearby food options around Wendy's on Hwy. 66 S., Kernersville?
Nearby food places include another Wendy's, Dairi-O, Subway, and Dunkin'. You can explore these options for variety before or after your visit.
Are there gas stations or convenience stores near Wendy's in Kernersville?
Yes, Speedway and Quality Mart gas stations and convenience stores are close by, helpful for fueling up or grabbing snacks near your Wendy's visit.
Can I find hotels near Wendy’s on Hwy. 66 S. for a convenient stay in Kernersville?
Yes, nearby hotels include the Holiday Inn Express and Suites Kernersville South and Hampton Inn Kernersville, offering lodging options near Wendy’s.
Does Wendy’s in Kernersville have a drive-thru and dine-in options?
Yes, this location offers both drive-thru service and dine-in seating for your convenience.