Wendy's

Reviews

• SK

  Simona Kasper

  Nov 10, 2025
  2.0
  I bought my kids 2 happy meals and they asked me if I wanted the toys with them 😂 like ya it's a kid meal for my kids
• AH

  A. P. H

  Nov 7, 2025
  1.0
  The staff at this location consistently gives the wrong order. They don’t seem to care about making sure they enter orders correctly, and when you mention something is incorrect, eyes are rolled and it’s treated like the mistake is their inconvenience. Items are often also missing from orders. In addition to poor customer service, no one ever picks up the phone so there is no way to mention this to a manager. The store had hair on the counters and tables and floors were dirty.
• NH

  NKenya H

  Nov 3, 2025
  1.0
  I stop by on my way to an appointment and sat in the drive thru for 18 mins. They have a one way in semi circle DT so you're stuck once you pull in. I was upset because once I got to the mic I had to wait an additional 5 mins to give my order and then another 5 mins to receive my food. They are slow and unapologetic. I will never patronize this location ever again. Stay away feom the Wendy's on hwy 66. My cheese wasnt melted on my sandwich and I asked for no lettuce.
• PM

  paradise Mula

  Oct 26, 2025
  1.0
  Can Wendy's guarantee fresh FRIES the fries suck and why are they always greasy flimsy and dark brown It takes 3 minutes to make fries come on people
• AH

  Aixa Haskins

  Oct 25, 2025
  4.0
  I took my kids here last weekend, and we decided to dine in. Just a couple of minutes after ordering and seeing our order on the screen, it disappeared, along with some others. I waited a few minutes, not sure if it affected our order or not. Well, after seeing other people that came in after us get there order I went up, along with a couple that was in front of us. Apparently, the system went down, and after the employees realized that, they made an announcement to the now long line, that they were sorry but they couldn't take anymore orders. It wasn't necessarily the most customer friendly way to do it, but I imagine they were doing the best they could under pressure. After I showed them my receipt and told them we hadn't received our food yet, the system went down again. So, there was obviously something going on that was beyond their control. There were some customers saying things like, "they just need to lock their doors so no one else can come in because this is terrible customer service!" Well, I'm pretty sure that's a fire hazard, so that didn't seem like a good option. It was either be patient, or simply request a refund and leave. Our order was finally ready, and most of it was correct, except for one item. One of the combos was a Single, but what came looked like a Jr bacon cheeseburger. So, I went up to the young lady and asked if it was a single, she said "no", and kindly made one for us, offering that we keep the Jr bacon cheeseburger (which came in handy because I had 3 kids with me and they were really hungry lol). My kids and I ate, laughed, and enjoyed our meal, without having to be rude to the employees that were already dealing with something that they may have never experienced before. Could they work on the delivery of customer service, sure, it could be tweaked... but I think overall they did a great job. In a thankless job like that, "THANK YOU!" for doing the best you could at the time with what you had.

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