Taco Bell

Reviews

• DL

  Dawaya Lancaster

  Feb 20, 2026
  5.0
  Best morning crew ever very polite and professional!! Food look as if it was on the Commercials come to Pecan ln Taco Bell
• F6

  FoxLynx 64

  Feb 17, 2026
  1.0
  I ordered a Crispy Chicken Nugget Deluxe Combo (large soft drink, 5 piece chicken nuggets, soft taco, chalupa supreme, and seasoned fries) for $10.99 and a Doritos Cheesy Gordita Crunch (substituted seasoned beef for steak and slow-roasted chicken) for $5.99. Total was $21.05 after tax. The gordita was perfect, great food, could have used more meat inside given the price. The soft taco, excellent, just like I remember when I was a kid. The chalupe shell was a little bit hard, but overall mediocre. The fries were good, lots of seasoning on it. The chicken nuggets were slightly burnt. While most of the sizeable ones were white on the inside, the thinner ones had a crazy yellow tinge. I didnt take a picture of the smaller one. Chicken tasted slightly burnt. Their Dr. Pepper was running low, so I got Pepsi instead, and that tasted fine. I placed an order through the kiosk after having to log back in the app where they sent a verification code to both my email and my phone. The app log in is good for security, bad for convenience. After linking my kiosk with the app to get the points for the order, the kiosk was buggy and did not let me select no ice for the soft drink, but the counter just gave me an empty cup. Overall, I would say the technology integration is pretty horrible but perhaps better than it used to be when the app first came out. The restaurant was clean, had staff, but not a lot of customers. I finished placing my order at 3:26 PM. Staff is friendly and helpful. The staff was talking to each other from across the resturaunt during shift rotation. Given that Culver's and Crackerbarrel are right next to this Taco Bell as well as a Del Taco across the street, I would recommend you go somewhere else given the price of the food and the quality.
• EL

  Eli lewis

  Jan 11, 2026
  1.0
  Worst Taco Bell
• AM

  Ashley Marie

  Dec 30, 2025
  1.0
  I just experienced the WORST customer service of my life at the Kernersville location. I ordered four items, and when I got home I realized I was only given three of the items I ordered. I called and requested to speak to the manager. When I asked the manager her name, she replied, “I’m the manager” and refused to tell me her name. I explained that we were charged for an item that wasn’t in the bag. Her response was, “you weren’t charged for that”. I’m literally staring at the receipt. When she said that, I got angry because she was basically being called a liar. I was offended by her remark because I had the receipt in hand which stated otherwise. She disconnected the call when I stood up for myself. I called back, then she said she “didn’t have to do anything for us” because of my attitude. My husband heard the whole conversation and luckily I recorded it so she can’t lie. She then says she has two new employees and that they are human and make mistakes. She was not apologetic or accommodating and her behavior was extremely unprofessional and RUDE! I’m on the phone with corporate right now so I can report her. I don’t know how she managed to get her position but she doesn’t deserve to have any kind of authority.
• DC

  David Cook

  Dec 9, 2025
  4.0
  Better than it has been in a long time! Good food!

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