Taco Bell

2.9
188 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1760 Pecan Ln in Kernersville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1760 Pecan Ln, Kernersville, NC
27284, United States

Hours

Reviews

2.9
188 reviews
5 stars
60
4 stars
21
3 stars
16
2 stars
18
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and a messy drink area, impacting the overall dining experience.

Food Quality

Customers expressed disappointment with the quality of food, citing issues such as poorly made items, missing ingredients, and bad taste.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted a general lack of professionalism and motivation among the employees.
  • EL
    Eli lewis
    1 day ago
    1.0
    Worst Taco Bell
  • AM
    Ashley Marie
    Dec 30, 2025
    1.0
    I just experienced the WORST customer service of my life at the Kernersville location. I ordered four items, and when I got home I realized I was only given three of the items I ordered. I called and requested to speak to the manager. When I asked the manager her name, she replied, “I’m the manager” and refused to tell me her name. I explained that we were charged for an item that wasn’t in the bag. Her response was, “you weren’t charged for that”. I’m literally staring at the receipt. When she said that, I got angry because she was basically being called a liar. I was offended by her remark because I had the receipt in hand which stated otherwise. She disconnected the call when I stood up for myself. I called back, then she said she “didn’t have to do anything for us” because of my attitude. My husband heard the whole conversation and luckily I recorded it so she can’t lie. She then says she has two new employees and that they are human and make mistakes. She was not apologetic or accommodating and her behavior was extremely unprofessional and RUDE! I’m on the phone with corporate right now so I can report her. I don’t know how she managed to get her position but she doesn’t deserve to have any kind of authority.
  • DC
    David Cook
    Dec 9, 2025
    4.0
    Better than it has been in a long time! Good food!
  • BM
    Brandon McIntyre
    Nov 14, 2025
    1.0
    I'm going to Del Taco. Came through for a quick dinner with my wife and daughter. Lady at the drive thru was yelling and slamming the door. Thank god Kernersville has built new places to eat.
  • JI
    Jermaine iswatchingyou
    Nov 4, 2025
    3.0
    Went to this location to pick up an order. Asked associate to confirm that all the items were included and instead of a simple answer she gave a smart answer. I already waited 5 minutes for 2 items but she had an attitude.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell's drive-through service at 1760 Pecan Ln?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Kernersville, NC?

Taco Bell is located at 1760 Pecan Ln, Kernersville, NC 27284, United States.