Sonic Drive-In

3.4
1276 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kernersville, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 528 Nelson St for the ultimate SONIC experience!

Location

Sonic Drive-In
528 Nelson St, Kernersville, NC
27284, United States

Hours

Reviews

3.4
1,276 reviews
5 stars
455
4 stars
257
3 stars
193
2 stars
121
1 star
250

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including cold, burnt, and improperly prepared items.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Positive Staff Interactions

Some reviews praised individual staff members for their friendly and attentive service, despite overall negative experiences.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with long wait times reported.
  • SW
    Sara Walters
    4 days ago
    2.0
    I have been disappointed with my experiences at this location over and over both in the drive thru and inside. Things always seem to be incorrect or low quality! The wait even for the drive thru is terrible, I don’t think I’ve ever not had to pull ahead and wait at the drive thru. Every fountain drink I have tried here is weak and tastes like algae water with “soda flavor”. Will not visit this location again unfortunately. Employees don’t seem to care about quality or helping correct issues.
  • VD
    Verona Desis
    Dec 1, 2025
    1.0
    We ordered online and went through the drive through, they forgot one of my burgers but we got it pretty fast, can’t really say much about the atmosphere since we went through the drive through but I ordered a sonic smasher and that thing was just straight SALT. Like if I was going to finish it I’d have to wash the salt out first. Bread didn’t help either, thought I narrowed it down to being the patties.
  • DC
    Darren Crews
    Nov 28, 2025
    1.0
    Thought we'd grab something really quick to go we were heading to the beach. Asked for a cheeseburger on toast only certain condiments wrong. Asked for a chicken sandwich on toast certain condiments wrong. Tots were old and pretty much crumbled. No napkins in the bag and my chocolate shake was so thick couldn't drink it. This place should have been closed a long time ago. Don't go here bad experience. This was the second time we'd tried it and both times horrible. Doss's is right across the street they're better.
  • IC
    Isaac Carrillo
    Nov 20, 2025
    1.0
    Took too long and food quality was poor. Cold food and half made cherry limeades.
  • AE
    Ares E
    Nov 11, 2025
    1.0
    None of their screen are working and some are missing. The whole point of the resturant is out of order.... Why is it even open?