Papa Johns Pizza

3.8
291 reviews
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Business Details

811 Old Winston Road, Kernersville, NC
27284, United States
(336) 992-0999
https://locations.papajohns.com/united-states/nc/27284/kernersville/811-old-winston-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Kernersville, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kernersville pizza for any occasion. Call us for pizza delivery in Kernersville or stop by 811 Old Winston Road for carryout to order the best pizza in Kernersville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
811 Old Winston Road, Kernersville, NC
27284, United States

Hours

Reviews

3.8
291 reviews
5 stars
143
4 stars
56
3 stars
26
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Delivery Issues

Many customers experienced long wait times and incorrect deliveries, leading to dissatisfaction with the delivery service.

Food Quality

Inconsistent food quality was reported, with complaints about undercooked pizzas and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during their visits.
  • BJ
    Brandon Jacobs
    Dec 30, 2025
    1.0
    Last time I ordered from this place wait over 2 1/2 hours for a pizza and then they expected me to pay for it then I’ve already ran out and got something else. Customer service is horrible. They just keep you on hold and never get back to you cause I don’t wanna deal with you.
  • EG
    E G
    Dec 8, 2025
    2.0
    Carry-out is fine but I don’t recommend delivery. I made an order just before 8pm for delivery about 12 minutes away. Over an hour later, the tracker said delivered but there was no food. I called at 9:08 and they said the driver had left without my order but he was leaving with it now. At 9:45 we still hadn’t heard anything and the tracker wasn’t working. We checked the door and the pizza was left in thirty degree weather without a knock, doorbell ring, call, or text. So after 1 hour and 45 minutes we got ice cold pizza. They easily gave a refund which was very nice but I wish we’d gotten hot pizza. Our neighbor has also had to track down orders even though our houses are clearly marked. Overall, carry-out is consistently fine and everyone is kind but avoid delivery.
  • PM
    Parker Mozingo
    Dec 4, 2025
    5.0
    They always do a great job getting our order just right!
  • BC
    Brad Canida
    Oct 18, 2025
    3.0
    I dont understand why my order was redirected to door dash. This hasn't happened before. This used to be one of the last establishments that still employed their own drivers. It's a shame.
  • VB
    Violet Burnette
    Aug 19, 2025
    3.0
    Not at tasty as it use to be, a bland
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Kernersville, NC?

Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 1:00 AM, and Thursday to Saturday from 10:00 AM to 2:00 AM.

Can I order carryout or takeout from Papa Johns Pizza?

Yes, carryout is available, with takeout hours from 10:00 AM to 12:40 AM Monday to Wednesday and Sunday, and until 1:40 AM Thursday to Saturday.