Papa Johns Pizza

3.8
287 reviews
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Business Details

811 Old Winston Road, Kernersville, NC
27284, United States
(336) 992-0999
https://locations.papajohns.com/united-states/nc/27284/kernersville/811-old-winston-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Kernersville, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kernersville pizza for any occasion. Call us for pizza delivery in Kernersville or stop by 811 Old Winston Road for carryout to order the best pizza in Kernersville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
811 Old Winston Road, Kernersville, NC
27284, United States

Hours

Reviews

3.8
287 reviews
5 stars
141
4 stars
56
3 stars
26
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and inadequate responses when addressing these mistakes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked pizzas and insufficient toppings.

Delivery Issues

Several customers experienced significant delays and problems with delivery, including missed deliveries and unprofessional drivers.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting good experiences at this location.
  • BC
    Brad Canida
    Oct 18, 2025
    3.0
    I dont understand why my order was redirected to door dash. This hasn't happened before. This used to be one of the last establishments that still employed their own drivers. It's a shame.
  • VB
    Violet Burnette
    Aug 19, 2025
    3.0
    Not at tasty as it use to be, a bland
  • KS
    Kaylee Sec
    Jul 31, 2025
    1.0
    Pizza was undercooked and had too much sauce!! I asked worker/ manager to cook my pizza longer. He acted like he didn’t want to do it and had a condescending attitude. Short lightskin boy with curly hair and glasses. Once I went home and tasted the pizza I immediately left back out to get a refund. When I was there asking for my refund, he had a condescending attitude again. Service is trash. I do NOT recommend.
  • GW
    Gayle Webster
    Jul 28, 2025
    1.0
    This place has the worst customer service ! Get you some employees that actually want to do their job and treat people with respect.
  • EB
    Earl Bailey
    Jul 20, 2025
    1.0
    Id give this half to no star but gotta at least give one. On July the 15th i order a large meat pizza with light sauce and well done to be delivered to my hotel room over off Heartland Drive. That is by far the worse pizza I've ever had. It tasted like it had extra sauce and wasn't well done. The crust was kinda soggy. It also had the taste of like burnt cigarettes. I ate maybe 2 slices and thats all I could handle. I threw the rest of it in the trash. Around midnight I woke up sick as a dog. Needle to say it will definitely be awhile before I order from papa johns.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Kernersville, NC?

Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 1:00 AM, and Thursday to Saturday from 10:00 AM to 2:00 AM.

Can I order carryout or takeout from Papa Johns Pizza?

Yes, carryout is available, with takeout hours from 10:00 AM to 12:40 AM Monday to Wednesday and Sunday, and until 1:40 AM Thursday to Saturday.