CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kernersville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including long wait times, disorganized staff, and rude interactions.
Food Quality
Mixed reviews on food quality; some praised specific items while others noted issues like lukewarm temperatures and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Pricing Concerns
Many customers felt the food was overpriced for the portion sizes and quality.
Staff Friendliness
While some customers appreciated friendly staff, others experienced unhelpful or indifferent service.
LR
lorelay Rodriguez
5 days ago
1.0
Staff is unorganized took more then 20 minutes to get my order just for them to not even get it right so they made me wait another 15 minutes to wait on the rest of the order. No apology or nothing. Seems to look like the manager doesn’t even care due to the negative comments that were made during her prepping sandwiches. Very disappointing.
OO
Ocean
Dec 11, 2025
2.0
I took my younger sister to this Panera, and we got a 2 Mac and Cheeses and a ciabbata steak sandwich. When we were getting our order taken, the employee was very standoffish, and did not make eye contact smile or even start off with a how was your day or are you ready to order. Then when we finally got our food , the macncheese was room tempature and undercooked. Not warm but room temperature. The sandwich was also room temperature. They were also out of bread, which is crazy because it's literally called Panera bread. And then when we got our food to go sit down, the whole dining room was a mess. I saw a ton of employees, not doing anything, but standing around yet the entire dining room was so dirty, all of the tables covered and food and breadcrumbs, which is weird, considering they were out of bread. The prices were ridiculous for the quality will not be coming back.
NL
Na Li
Nov 24, 2025
5.0
This store serves the best chicken salad sandwiches among all Panera bread stores!. The sandwiches I got at 3 pm today were so fresh and filling. Of course I ordered Panera $1 cup soup to go with my sandwiches and the whole meal was so delicious! I like this Panera bread location, which is obviously superior than some other locations.
LM
Lauren McDowell
Oct 31, 2025
5.0
A bus full of kids came today and the staff was working a very busy Friday lunch rush. Although the food took about 20 minutes to come out (nothing crazy...), the food was warm and the 2 women running the line were very thorough and efficient. A gentleman raised his voice and cussed at 1 woman working the line and she didnt deserve that.. these women looked like they'd been doing this for a while and weren't tripping over themselves. She handled her own and got his food out promptly. Im giving 5 stars for the atmosphere because the only one ruining the atmosphere are those who dont understand the food industry and patience. I hope those ladies have a better day ❤️ they deserve better from people.
KK
Kallee
Oct 24, 2025
1.0
Waited over an hour for my order. Place was also disgusting and looks like it’s never been cleaned. Over 30 people were still waiting when I left.