Mixed reviews on food quality; some customers enjoyed the sandwiches while others reported issues with freshness and portion sizes.
Service Issues
Frequent complaints about poor customer service, including unfriendly staff and long wait times for orders.
Cleanliness
Concerns raised about cleanliness and hygiene practices in the restaurant, with reports of unsanitary conditions.
Pricing
Many customers found the prices to be high relative to the portion sizes and quality of food.
Delivery Problems
Numerous complaints regarding delivery times and issues with orders not being delivered correctly.
EC
Ethan Coates
Jan 4, 2026
5.0
1/4/26 - all the staff were excellent, fresh meat, veggies and bread on my #4. Super kind to my wife and I. As locals glad to have a JJs that is great. Keep up the good work!!
JB
Joey Baughan
Oct 28, 2025
2.0
Ordered three sandwiches - only one was decent to eat. The other two were made like someone was in a hurry and couldn't have cared less. VERY skimpy on the meat as if they're in a cost cutting effort. Sorry guys - I've been going here for years, but last two times have been horrible. Not sure what's going on there these days. I'm going across the street to Firehouse Subs or Harris Teeter Deli. Both are consistently much better.
JW
Josh Wood
Sep 29, 2025
1.0
Order a hot sub combo fix drink. pay with a hundred dollar bill cashier takes it then the lady fixing the subs tells him we don’t take $100 bills. Then they have to through it away. Doesn’t make $ sense
DD
Daniel Donithan
Jan 22, 2019
2.0
Really good food, very fast, and awesome people!
That said, their delivery area is overly strict and makes no sense. I live only 2.5 miles away, yet they refuse to deliver. It's infuriating that my family members who live walking distance away get delivery, but I don't. Food is also overpriced - you don't get much for your money, and one sub often isn't very filling.