Five Guys

4.3
351 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 827 South Main St. in Kernersville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
827 South Main St., Kernersville, NC
27284, United States

Hours

Reviews

4.3
351 reviews
5 stars
224
4 stars
64
3 stars
21
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, with many noting the generous portions.

Service

While many reviews highlighted friendly and attentive staff, some customers reported issues with rudeness and lack of urgency from certain employees.

Cleanliness

The establishment received positive remarks for its cleanliness, with several customers noting well-maintained dining areas and restrooms.

Pricing

A significant number of reviews expressed dissatisfaction with the high prices, describing them as excessive for the quality and quantity of food.
  • MC
    Matie Clemmon
    2 days ago
    5.0
    Long overdue, I just can't say enough about this particular establishment. The food is fresh and clean, the customer service is genuine, Rich is awesome he helped me with my order in the past so I'm always walking in smiling. Good food good service 😊
  • KK
    Kølrising
    Dec 31, 2025
    5.0
    EVERY TIME I come in here, the staff blows me away with how friendly they are and it's obvious that it starts with the manager and trickles down. Anyone looking to improve their customer service should take lessons from this location.
  • JK
    Jeff Kimball
    Dec 30, 2025
    5.0
    Dude at the counter was super nice. Saw him hook the family up in front of me with some milkshakes when he learned it was the little boys bday lunch. Food was the usual and reliable dose of deliciousness I needed to power through the day. Wish the price was a tad lower but then I’d probably be eating there way more and have a harder time keeping off the weight. Thanks Five Guys!
  • CT
    Candise T.
    Dec 30, 2025
    5.0
    Reggie at the Five Guys drive-thru is amazing! He is always so friendly, nice, and helpful every time I come through. His positive attitude truly makes the experience better. Excellent service every time! Five Guys is lucky to have him!
  • SZ
    sam zimmerman
    Dec 30, 2025
    5.0
    Really enjoyed the experience. I always love a five guys burger, and their french fries are the best anywhere. But here at the Kernersville location, the people are just so warm, friendly, and funny. Really made my day.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.